Application Support Engineer
Let’s be unstoppable together!
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity,equity,and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at .
Job Responsibilities
- Installation, configuration, administration and troubleshooting issues with WebSphere / WebLogic / JBoss Application Servers.
- WebSphere / WebLogic / JBOSS Application Server and Tomcat Application Server.
- Horizontal and Vertical clustering and Workload Management Deploy Application in a clustered Environment.
- Understanding and debugging of WEB / JAVA applications, different logging, dealing with performance issues, development and QA support, migration support.
- Adhere to the support processes and best practices, and SLA requirements.
- Work with platform engineering teams on client issues tracking and resolution.
Requirements
Bachelor’s Degree required in Marketing, Business, or related field with a quantitative componentTotal 5+ years of experience in Application Support.1-2 years of analytical experience preferred - Retail knowledge a plus.Worked on installation, migration, deployment of Enterprise Applications usingShould have managed any industry leading Application or BI tool on WebSphere / WebLogic / JBOSS for at least 3 years in Production environment.Should have knowledge of client / server architecture and application meta repository.Working experience in batch, Perl, UNIX & Shell scripting (any one of them) and automation.Knowledge of Windows / Linux OS and Active directory (AD).Willingness to work in UK and USA shifts.Good oral and written communication.Generics support skills, good communication, debugging and analytical skills etc. are a prerequisite.Problem solving skills and attitude for self-learning newer applications.IRI Analytical ServerIRI Advantage Platform and UnifyIBM WebSphereIncident Management (CASD)Oracle DBMonitoring ToolAD LDAPIHS / IIS WEB ServersUnix commandsPassion for consulting utilizing data and analytics.An inquisitive orientation to problem-solving and analysisStrong verbal communication skillsResponsiveness and speed with an eye for detail & accuracyAbility to work well in teams and with clientsAbility to balance and prioritize multiple competing tasksCreative thinkingCircana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role :
Stay Curious : Being hungry to learn and grow, always asking the big questionsSeek Clarity : Embracing complexity to create clarity and inspire actionOwn the Outcome : Being accountable for decisions and taking ownership of our choicesCenter on the Client : Relentlessly adding value for our customersBe a Challenger : Never complacent, always striving for continuous improvementChampion Inclusivity : Fostering trust in relationships engaging with empathy, respect and integrityCommit to each other : Contributing to making Circana a great place to work for everyoneLocation
This position can be located in the following area(s) : Bangalore / Pune
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our ) Your current employer will not be contacted without your permission.