High Level Job description
Active Directory Engineer responsible for Active Directory L3 support for multiple customers with Global Footprint in a shared Delivery Model. The Engineer will be responsible for providing 24x7 rotational remote support from one of the Global Delivery Center based out of India.
Experience
- At least 7-9 years of relevant industry experience in AD and Supporting Technologies
- Operational outsourcing experience
- Global Customer remote management experience.
Skills
Team player : Ability and willingness to motivate and support othersExcellent customer handling and presentation skills.Excellent spoken and written English proficiencyExcellent Analytical, troubleshooting and Documentation skills.Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.Willing to work on 24X7 rotational shifts
MCSE, ITIL V3 Foundation certified are preferable.
Technical Skills
Windows 2008 / 2012 / 2016 / 2019 / 2022 Active Directory working knowledgeInstallation and configuration of Active Directory domain controllers.Perform AD server configuration according to installation check listDeployment of MS security hotfixesTo perform upgrade of Active Directory environment, apply change management processManage the system properties, system policies and services on active directory top level domain structure and to delegate control / administration on active directory lower level domain structure.Managing \ Performing \Troubleshooting , schema updatesManagement of Active Directory domain controller FSMO rolesManaging \ Performing \Troubleshooting of Group policy objects (GPO)Add, remove and configure Active Directory sites, sitelinks and subnetsAuthorization of DHCP serversManaging \ Performing \Troubleshooting File Replication service (FRS)Diagnose and resolve problems associated with the Directory Replication serviceConfigure and manage the AD DNS servicesManaging \ Performing \Troubleshooting TS license service on Active Directory domain controllersCreate or remove Trust relationshipsConfigure and manage the Directory Replication serviceAD Disaster recoveryEnsure the overall security of the Active Directory domain.Conducting root cause analysisPerform Problem ManagementScripting knowledge / experience in VB Script, PowerShell.Knowledge on ADAM / PKI and Quest Recovery tools will be added advantageDeep level troubleshooting skills on Active Directory and core infrastructure services like DNS / DHCP
Deep level troubleshooting skills on Azure AD / Entra Connect.
Working Knowledge of AD Federation Services (ADFS 2.0 & 3.0).
Installation and configuration of Active Directory / ADFS
PKI knowledge.
Working knowledge of Certificate on ADFS / ADFS Proxy Server.
Perform ADFS configuration according to installation check list.
Configure relying party trusts and Addition / Modification / Deletion of claims.
Configuration of Claim Provider Trust.
Monitoring and alerting Tools support - Resolving issues raised from OVO alerting.
DR Exercise - Perform full Disaster recovery failover testing, Ensuring ADFS functionality in the event of a DR situation.
Proving ADFS Metadata to Application Team.
Providing XML Application Metadata to AD Team.
Configure and managing \ Performing \Troubleshooting Entra Connect server.
Managing \ Performing \Troubleshooting Entra connect Sync issues.
Configure sync rules and transformation rules.
Ensuring successful sync to cloud.
Knowledge on Migration tools (ADMT / Quest ODM / Binary Tree)