Shoppers Stop - Manager - Learning & Development

Key deliverables for the position are as following :

• To use Learning Management System for content creation, deployment, assessment, surveys and MIS management
• Responsible for overseeing the implementation, assessment and facilitation of training programs across Shoppers Stop stores including Services Office.
• Identify Training Requirements from the stake holders and being able to customize training programs to meet those needs.
• Identify training gaps by constantly assessing the complexity of business environment
• Manage training calendar for the month / quarter and update changes as per required
• Ensure training coverage across all stores
• Ensure effective communication and coordination of training programs
• Coordinate for both internal and external training programs
• Ensure regular interface with business Analysis and Reporting
• Develop metrics for measuring and increasing learning effectiveness
• Training evaluations
• Floor audits to measure the training efficacy for all trainings done
• Maintain a comprehensive MIS of training delivered, highlighting emerging trends and raising issues
• Ensure skill development through research and value addition
• Content development and ability to drive participants towards desired learning goals
• Should be able to integrate key inputs required for the business / operation improvement
• Adherence to training plan, calendar and SOP

Qualifications and Education Requirements - MBA-HR / Post Graduate Diploma in HR / MSW / Master of Personnel Management

ref : iimjobs.com)