Tele Caller Executive

Are you passionate about holistic health and wellness? If you're looking for a meaningful career in a startup that's making a real impact, we invite you to join us on our journey to bring the ancient wisdom of Ayurveda into the modern world.

Here, we're not just building a company – we're building a movement that promotes natural healing, balance, and wellness. We're dedicated to redefining healthcare and empowering individuals to take control of their well-being through the principles of Ayurveda.

We will be starting our journey by setting up Ayurveda clinics giving highly effective treatment with the help of experienced teams and technology backed by research and data.

The Role

Job Summary :

The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.

Key Responsibilities :

• Patient Consultation : Engage in consultative conversations to understand patients' healthcare requirements, concerns, and preferences.
• Appointment Scheduling : Schedule appointments for potential patients, ensuring an efficient use of clinic resources and provider availability.
• Clinic Services : Provide information about the clinic's services, healthcare providers, and procedures to address patient inquiries.
• Appointment Follow-Up : Conduct follow-up calls to ensure patients attend their scheduled appointments and address any questions or concerns.
• Appointment Reminders : Send appointment reminders to confirmed patients to reduce no-show rates.
• Database Management : Maintain accurate and up-to-date records of potential patients, appointments, and interactions in the clinic's CRM system.
• Performance Targets : Achieve and exceed performance targets related to appointment booking and patient engagement.
• Patient Feedback : Gather feedback and suggestions from potential patients to improve appointment booking processes and services.
• Training and Development : Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Ideal Profile

What's on Offer?