Application Support Engineer

Job Position Title : -Application Support Engineer (Google Cloud Systems).

Experience : -4+ Years

Company : CLPS Global or RiDiK Pvt Ltd

Skills : Salesforce CRM,SQL, CPQ / CLM,technical support (Cloud / web technologies).

Timing : 12 AM – 9 AM IST (Night Shift)

Notice Period : Max 15 days

Job Summary

We’re looking for a Application Support Engineer to support our team in Bangalore . This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.

Key Responsibilities :

• Provide front-line technical support for Google Cloud tools, Salesforce CRM, and internal applications.
• Triage, troubleshoot, and resolve customer issues efficiently.
• Collaborate with cross-functional teams (Sales, Marketing, Order Management) to drive issue resolution.
• Assist with user access provisioning and troubleshoot Salesforce CRM issues.
• Work with US-based projects , ensuring seamless communication and support.

Mandatory Skills :

3+ years of experience in technical support (Cloud / web technologies) .

Must have : Strong Salesforce CRM knowledge.

Preferred : SQL, CPQ / CLM knowledge.

Excellent analytical & problem-solving skills.

Outstanding written & verbal communication (customer-facing role).

Ability to work in a fast-paced, dynamic environment .

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ : CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.