Familiar with end-to-end Customer / IT support processes
Adjusts easily to new or changing circumstances.
A collaborative utility player mentality (low ego) with a proactive sense of curiosity
Focuses on achieving results that promote business success.
Demonstrate proactive and professional communication skills with all stakeholders and partners
Maintain a professional, adaptable, and respectful manner
Provide high quality service to all users
Responsibilities :
Understand end-to-end process flows on one or more products within homegrown asset management and supply chain environment
Support resolution of integration issues with Oracle Fusion platform
Review incidents and provide solutions based on knowledgebase, SOPs and runbooks
Create SQL queries to perform data and to troubleshoot and fix bugs
Run standard period close reports
Follow up with Oracle on bugs / SRs and provide required log files
Identify opportunities to improve system operations, including technical documentation
Ensure issues are resolved within the agreed service level agreements (SLAs).
Participate in regular team meetings and provide feedback on service improvements.
Suggest and implement process improvements to enhance efficiency and customer satisfaction.
Participate in ongoing training and professional development opportunities.
Your Expertise :
Bachelors in Information Technology, Computer Science or a related field preferred
5+ year of hands-on technical experience with warehouse management, inventory and planning systems
Familiarity of Oracle Supply Chain Management (SCM) and end-to-end processes
3+ years of experience working on data models with hands-on SQL experience to create queries and perform data analysis.
Experience demonstrating and understanding business logic and process diagrams
Experience leading teams and / or experience working with multiple stakeholders and leadership
Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
Experience operating with SLAs in a client-facing role in a production environment
Ability to work effectively as part of a team and collaborate with other departments.
Highly organized with the ability to manage multiple cases and tasks simultaneously.
Flexible to work on-call schedule on weekdays and occasionally on weekends
ref : hirist.tech)
Create a job alert for this search
Application Support Engineer • Bangalore
Related jobs
Application Support Engineer
Partner One CapitalIN
Remote
Quick Apply
Cincom Systems is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries.
We are looking for someone to join our Cincom CONT...Show moreLast updated: 30+ days ago
Promoted
Senior Application Support Engineer
ZellerBangalore, IN
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a ...Show moreLast updated: 15 days ago
Application Support Engineer
kyndrylINDIA
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl? We are always moving forward always pushing o...Show moreLast updated: 30+ days ago
Promoted
Application Support Engineer
TalentON Technology ServicesBengaluru, Karnataka, India
Client : Dish Network Technologies.Job Duties and Responsibilities.Able to perform effective Incident Management from incident start through resolution, partnering with Development to determine root...Show moreLast updated: 16 days ago
Promoted
Application Support Engineer
RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS)Bengaluru, Karnataka, India
Job Position Title : -Application Support Engineer (Google Cloud Systems).Company : CLPS Global or RiDiK Pvt Ltd.Salesforce CRM,SQL, CPQ / CLM,technical support (Cloud / web technologies).This role offer...Show moreLast updated: 22 days ago
Promoted
Application Support Engineer
Arroyo IT Solutions Pvt LtdBangalore
Job Title : Application Support Engineer Industry : Software, Master Data Management, Application Software, ERP, SaaS <...Show moreLast updated: 30+ days ago
Promoted
OpenBet - Application Support Engineer
OPENBET INDIA PRIVATE LIMITEDBangalore
About the job : Who We Are : OpenBet is a global leader in betting and gaming entertainment...Show moreLast updated: 18 days ago
Promoted
Application Support Engineer - SAP BRIM
NAZZTEC PRIVATE LIMITEDBangalore
JOB DESCRIPTION : As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple...Show moreLast updated: 30+ days ago
Lead Application Support Engineer
Circana CareersBangalore, Karnataka, India
At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and acc...Show moreLast updated: 30+ days ago
Promoted
Application Support Engineer
RecroBengaluru, Karnataka, India
This role sits at the core of a.Your work will directly influence what customers experience when they place an order.This role offers a unique blend of technical depth, cross-functional collaborati...Show moreLast updated: 19 days ago
Application Support Engineer
Acesoft Labs India PvtBangalore, KA, India
Quick Apply
Mandatory Skills : Application Support, sql queries, python, graph databases, analytical, excel Macro,java, any ticketing tool experi...Show moreLast updated: 3 days ago
Application Support Engineer
MillimsBengaluru, Karnataka, India
Quick Apply
Work Location Bangalore Bagmane Office Should work from Office.Notice Period Only Immediate Joiners.L1 / L2 Application Support Engineer.
L1 / L2 Application Support Engineer.L1 / L2 Application s...Show moreLast updated: 27 days ago
Promoted
Application Support Engineer - Troubleshooting
Akshaya IT Business solutionsBangalore
Role : Application Support Engineer - The ideal candidate will have a strong background in software support, with extensive knowledge of the ELK stack, Python, Grafan...Show moreLast updated: 30+ days ago
Software Engineer, Application Support
AltisourceBengaluru, Karnataka, India
We are seeking an experienced Application Support Engineer to join our team.This role involves incident management issue resolution root cause analysis and close interaction with development infra...Show moreLast updated: 30+ days ago
Promoted
Application Support Engineer
HCLTechBengaluru, Karnataka, India
Saber Support Experienced preferred OR.Someone with Electrical background who knows wiring harness etc.Good to have PDM tools knowledge.
Job Title : Saber Application Support.Experience Level : Profes...Show moreLast updated: 16 days ago
Application Support Engineer I
RSA CareerBangalore, Karnataka, India
Outseer Fraud Manageris an advanced omnichannel fraud detection hub that provides riskbased multifactor authentication for organizations seeking to protect their consumers from fraud across digital...Show moreLast updated: 30+ days ago
Promoted
Application Support Engineer
AccentureBengaluru, Karnataka, India
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
SAP BRIM Convergent Mediation (CM).As an Application Sup...Show moreLast updated: 16 days ago
Application Technical support engineer
MUFG Global Service (MGS)Bengaluru, India
Japans premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busine...Show moreLast updated: 30+ days ago