Senior Salesforce Administrator

Job Title :

Senior Salesforce Administrator – Sales Cloud & Marketing Cloud

Location :

India (Remote flexibility available)

Employment Type : Full-Time

Reports To :

Director of Sales Operations

We are seeking a Senior Salesforce Administrator with a minimum of 5 years of experience in Sales Cloud and a minimum of 1 year in Marketing Cloud (with experience in both implementation and day-to-day ops) , along with hands-on experience on configuration and customization. This role requires advanced technical skills to manage and optimize the Salesforce platform across corporate sales and marketing operations. You will lead the design, development, deployment, and continuous improvement of CRM solutions that support business growth, automation, and data-driven decision-making.

Key Responsibilities :

Sales Cloud & CRM Optimization

• Lead configuration of core Sales Cloud features : Accounts, Contacts & Opportunities, Lead Management, Forecasting, Territory Management, CPQ, and Product Catalogs.
• Implement and optimize automation using Flows , Process Builder , and Approval Processes to streamline sales processes.
• Design custom objects , record types , page layouts , and Lightning pages to enhance user experience and business efficiency.
• Develop reports , dashboards , and data insights for sales performance, pipeline health, and operational KPIs.

Marketing Cloud Integration

Third-Party CRM Integrations

Documentation, Deployment & Governance

Stakeholder Collaboration & Support

Technical Skills :

Qualifications :

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