Assistant | Deputy Manager - Technical Service

Technical Services role to support in strategic growth of all business segments in Bangalore location.

• Act as an active member in support sales and marketing team to provide technical support / with marketing tools / documentation
• Provide technical inputs / recommendation to strategy development and implementation based on analysis of product performance in comparison to competitive products and reports that define and rank performance requirements for technical success
• Provide technical support to customers as trouble shooters and technical consultant including handling / follow-up complaints on technical related issues.
• Provide inputs and recommendations for developing / evaluating product applications defining marketability modifications and termination of ineffective products
• Maintain an up-to-date working knowledge of newly developing technologies and manufacturing practices and share with the sales / marketing personnel
• Develop processes and procedures in technical aspects to ensure successful introduction of the defined products.
• Training and Development of Sales / Marketing & Application Team on product systems
• Training and Development of Applicators and Distributors on product systems and its application.
• Participate as part of a product launch team to ensure smooth introduction of the product in customer serving processes
• Share with the sales and marketing team via reporting / workshops the experience gained in technical service laboratories / manufacturing processes in proper application / formulation techniques
• Support presentation / seminars and workshops to launch product

Additional Information :

Remote Work :

Employment Type :

Full-time

Key Skills

Customer Service,Access Control,Ale,Gym,Jni,J2me

Experience : years

Vacancy : 1