Task & Responsibility
Maintain knowledge of all technical information and resolve all issues in transactions and perform corrections where required. Coordinate with internal and external stakeholders and aid by email and resolve all queries.
Manage everyday work activities appropriately as directed by the Team leader.
Administer and collect all metrics on processes and identify data points to improve all processes.
Documents all transactions on an everyday basis and collates metrics from various associates and prepares appropriate reports.
Monitor all data entry operations and ensure compliance with the timeframe.
Ensure and maintain effective professional relationships with staff.
Perform quality check assessment on all processes of various associates.
Coordinate with team members and ensure achievement of all team objectives and goals.
Analyze all issues of (Line of Business) LOB and Stakeholders to provide effective resolutions for same.
Specific Tasks / Requirements ꜞ that might require supporting the department and the Line of Business.
Education
Graduate in Science / Commerce / Engineering Diploma (10+3) in international trade, logistics, business, or another relevant education background.
Skills
Experience with SAP SD, CRM, MS office, and E-commerce
Self-starter with the ability to face challenges, resolve issues and implement improvements.
Ability to influence management, problem-solving skills, and manage relationships with global teams. Experience with SAP SD, Awareness of ERP tools. (e.g. - SAP, Oracle)
CRM, MS office, and E-commerce Should have been working with SAP for a minimum of 2-3 years. Ability to interact with all levels within the organization across functions and regions.
Excellent written and verbal English speaking and presentation skills.
Good communication skills with internal and external stakeholders.
Behavioral Competencies
Team Orientation, Quality Mindset, Communication, and Stakeholder Management.
Willingness to learn new systems like SAP, Win shuttle
Flexible working hours to accommodate for high workload
Enjoy working with stringent processes and timelines
Maintaining high levels of quality and integrity
Ability to hold agreed Service Levels within the organization
High sense of responsibility and accuracy.
Customer and results-oriented with a take-charge attitude.
Strong self-motivation, and ability to work under pressure.
Strong leadership skills to work across functions and at all levels.
Willingness to try new ideas and consider new approaches.
Good tolerance and capability for multiple tasks.
Willing to work with new team setup and rotational shifts.
Self-starter with the ability to learn new tasks.
Experience
Should have been working with Operations / support function for at least 0 - 5 years with hands-on experience in Supply Operations and interacting with global stakeholders.
Individuals should have a strong understanding of cross-functional activities.
Associate Supply Chain • Bengaluru, Karnataka, India