Draup - Technical Content Writer

Technical Writer

As a Technical Writer at Draup, You will follow and enhance our style guides to create clear and concise information to help Draup customers succeed. You will collaborate with product, customer success, and internal business partners (such as UI designers, data scientists, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success.

What you'll do :

• Develop a keen understanding of the product to be able to appropriately communicate the value of the product, feature, or service to internal and external stakeholders
• Collaborate with product and technical teams to understand the product and come up with engaging writeups for existing and new features
• Assist the product management team with in-application walkthroughs that follow the user guides and best practices
• Develop a strong and consistent messaging style
• Own and maintain the knowledge bank and support content repository. Periodically audit content to ensure they are in line with current feature functionalities

Who you are :

Bonus - Instructional Design Experience

Our expectations :

Self-motivated, self-starter, self-directed, and flexible. Able to meet aggressive deadlines from time-to-time

Take ownership of all content initiatives on Draup's platform as well as becoming a technical product specialist whilst effectively collaborating with product and technical teams

Able to prioritize, multitask and manage time efficiently

ref : iimjobs.com)