This job offer is not available in your country.

Technical Writer

Rakuten SymphonyBengaluru, Karnataka, India

4 days ago

Job description

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit : https : / / symphony.rakuten.com

Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let’s build the future of mobile telecommunications together!

About Rakuten Rakuten Group, Inc. (TSE : 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https : / / global.rakuten.com / corp /

Job Description :

Technical Writer Rakuten Symphony is seeking an experienced Technical Writer to join our dynamic telecom startup. As a Technical Writer, you will create high-quality documentation and content for Rakuten Symphony products.

Responsibilities :

Write and maintain comprehensive product documentation (user guides, manuals, release notes, API documentation, and FAQs).
Document CLI, UI, and API documentation in RST and Markdown.
Develop modular documentation and work on multiple projects parallelly.
Ensure consistent use of terminology, style, and formatting across all documents.
Review and edit existing documentation for accuracy, clarity, and completeness, and update as necessary to reflect product enhancements and changes.
Work with development engineers, QA engineers, and subject matter experts to gather information and validate the technical accuracy of documentation.
Research and analyze to understand complex technical concepts and present them in a simplified and accessible manner.
Write clear, concise, and user-friendly content that meets the needs of various audiences, including end-users, developers, and administrators.

Qualification / Skills :

Bachelor's degree in English, Computer Science, or a certification in Technical writing.

Minimum of 3 to 5 years of experience working as a Technical Writer, preferably in a startup environment.

Knowledge of technical writing principles, standards, and best practices.

Good written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner.

Proficiency in documenting in RST and Markdown.

Knowledge of markup languages, such as XML and DITA.

Experience with version control systems like Git.

Knowledge of software development processes.

Ability to work independently, manage multiple priorities, and meet deadlines in a fast[1]paced, dynamic startup environment.

Skill to collaborate effectively with cross-functional teams and stakeholders.

Basic knowledge of data storage, Kubernetes, networking, and APIs.

Create a job alert for this search

Technical Writer • Bengaluru, Karnataka, India