Specialist Network Technology Support

Key Responsibilities : Technical Support :

• Provide advanced technical support for Uverse Access services, including HSIA / DSL internet and voice.
• Troubleshoot and resolve complex technical issues related to Uverse Access equipment and services which includes Nokia / Alcatel 73xx shelfs.
• Work closely with fiber support teams to escalate and resolve issues in a timely manner.

Incident Management :

Collaboration :

Documentation and Reporting :

Continuous Improvement :

Shift Work Requirements :

24x7 work environment willing and able to work all shifts, including weekends, nights, and holiday.

Qualifications :

Preferred Qualifications :

Weekly Hours : Time Type :

Regular

Location :

Bangalore, Karnataka, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID

R-73085

Date posted

07 / 01 / 2025

Locations

Bengaluru, India