Key Responsibilities and Expertise :
- Acted as the escalation point for Help Desk (HD) and Level 2 engineers.
- Worked as a Subject Matter Expert (SME) for network and security infrastructure.
- Designed and developed secure network architectures for large-scale projects.
- Created design documents : Basis of Design, HLD, LLD, Implementation Plans, and NRFU.
- Implemented firewalls, IPS, VPNs, SSL offload, DDoS protection, device hardening, and other security controls.
- Designed LAN, WAN, VPN requirements for Data Centers and branches.
- Managed end-to-end project lifecycle – planning, design, implementation, testing, and handover.
- Participated in BRD and Functional Design Document review meetings.
- Took ownership of incident and change management, including root cause analysis.
- Worked on security threat identification and mitigation.
- Verified configuration and architecture changes made by other teams.
- Closed all audit findings within deadlines and provided required evidence.
- Ensured all network devices followed security best practices and internal policies.
- Supported branch design teams to implement security from day one.
- Assisted with deployment, installation, and hardware configuration, including offsite.
- Maintained network documentation : configurations, diagrams, and procedures.
- Provided 24x7 support for critical network operations.
- Strong experience with Cisco products : Nexus 9K, ACI, FTD, routers, and switches.
- Hands-on with Cisco ACI SDN, firewall rule conversion, and NAT configuration.
- Skilled in Fortinet and Cisco FTD firewalls and advanced security protocols.
- Configured user authentication via TACACS, RADIUS, and AAA protocols.
- Implemented privilege-based access, password encryption, and secure terminal access.
- Addressed vulnerabilities from OEMs, CERT, SOC, and internal audits.
- Handled incident and problem management, tracking issues till resolution.
- Collaborated with OEM technical teams for advanced issue resolution.
- Strong in communication, stakeholder management, and team collaboration.
- Familiar with ITIL processes and service management principles.
- Proactive, adaptable, and ready to take on new challenges.
Qualification : Bachelor's degree in any stream
Certifications (anyone from below) :
Cisco CCIE Data CentreCisco CCIE Routing and SwitchingCisco CCIE Service ProviderJuniper JNCIE-DCJuniper JNCIE-SPCCNP (ENCOR + ENSARI)