Senior Manager Health Claims

Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International Group (AIG). Since its set-up in 2001, the Company has grown strongly to emerge as the preferred private general insurance company in India with several pioneering firsts to its credit. Driven by a mission to create better tomorrows for Customers by delivering trustworthy and innovative risk solutions, Tata AIG’s broad portfolio of protection covers are backed by years of professional expertise in product offerings, exceptional service capabilities and seamless claims process management.

We are currently seeking passionate individuals who are eager to make a meaningful impact in the world of insurance. If you’re looking for a rewarding career that combines cutting-edge technology, customer-centric solutions, and a commitment to excellence, you have come to the right place. Explore our exciting opportunity below and be part of an organization that is shaping the future of insurance.

Job Title : Senior Manager Health Claims

Location : Noida

Job Description :

Role and Responsibilities :

• Building and maintaining strong relationships with key customers and serving as a point of contact for client inquiries and escalations.
• Applying medical knowledge to resolve the queries and providing guidance.
• Grievance redressal, handling escalations and identifying the fraudulent claims
• Responding to customer inquiries via phone calls and emails and resolving customer complaints and concerns.
• Assisting clients in understanding and navigating the claims process.
• Collecting and verifying claim documents and coordinating with internal teams and external partners (e.g., TPAs) for claim processing.
• Tracking claim status and ensuring timely resolution.
• Maintaining accurate and up-to-date records of client interactions and claim information.
• Using CRM systems to manage client relationships and track claims

How to Apply :

If you are excited to be part of a team dedicated to innovation and excellence, please submit your resume. We look forward to reviewing your application and welcoming you to Tata AIG, where your skills and ambitions can thrive.

Tata AIG is an equal opportunity employer, and we encourage candidates from all backgrounds to apply for this role.