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Outlet Retail Head, Peter England
ADITYA BIRLA MANAGEMENT CORPORATION LTDINDIA30+ days ago
Job descriptionKey relationship manager with the franchisee on operational aspects and ensuring compliance on SOPs etc. Encouraging investment from franchisees Undertakes regular store visits and recommends merchandise changes, if required, and points out the gaps Monitor store opening timelines Monitor operations & ensure compliance adherence with respect to Cash management, Stock Management, Cost management, housekeeping, staff attendance. New Store opening : Responsible for recruitment and managing store opening checklist SOP Compliance : Undertakes regular store audits and points out the gaps Rectifies and maintains store standard Information Collection : Ensure compliance to the procedures and a high rate of registration. Information Analysis : Understand the difference in the consumer makeup between stores and utilize that knowledge to help the business customize its strategies for the stores Develop rapport with top customers (approx 20) of every store. Recruitment : Hire Store Manager under RMs guidance Store manager quarterly appraisal / performance review Motivate and engage the team at the stores Sales Targets : Sets weekly targets for the stores in line with trend of the market, expectations of business from his area and store team's views Spend Budget : Compliance monitoring, set monthly spends. Training : To work with CCAs / SMs to improve specific skill areas. Cross transplant skills across stores. Ensure compliance to the training calendar
Designation :
Updated : April 24, 2025
Location : Organization :
Location : Chennai
Experience : 4 - 8 years
Skills : Store management, Store operations
Key Result Areas Supporting Actions
Tapping Business potential for the Region
- Footfall generation : Ensures execution of the footfall generation plan and monitors quality
- Store business plan inputs
- Competition Mapping : Compiles the competition information (sales, offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities.
- Business development : Generate leads for RM in terms of business potential and scope for newer stores
Franchisee Management
Merchandize Management
Store Operations
Understanding Consumer needs
Team Management
Qualifications : Under Graduate
Minimum Experience Level :
4-10 Years
Report to : Senior Executive
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