Fashor - Head - Retail Operations

Location : Chennai, Tamilnadu

Employment Type : Full-Time

About Us :

Fashor exists for the love of fashion. Our vision is to capture the imagination of Indian Women through our strong design focused approach, and evolve as the most preferred fashion brand for consumers who want to sport the latest designer trends.

We strive hard to make fashion accessible so that every woman can get the wardrobe of her dreams - We are on a mission to fulfill the fashion aspirations of all Indian Women who are today embracing their individuality with immense pride, poise and charisma. And we aim to pull this off by delivering great value, fabulous experiences and impeccable craftsmanship, all topped with exemplary customer delight.

Job Summary :

The Head of Retail Operations is responsible for overseeing the daily operations of all retail outlets across the business. This role ensures the seamless execution of strategies, maximizes store performance, drives customer satisfaction, and fosters an environment of operational excellence. The ideal candidate is a strategic thinker with strong leadership skills and deep knowledge of retail management.

Key Leadership :

• Lead and manage regional / store managers to ensure store-level operations align with company goals.
• Drive the execution of strategic initiatives and retail programs across all locations.
• Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.

People Management :

Customer Experience :

Sales & Revenue Growth :

Compliance & Risk Management :

Budgeting & Cost Management :

Preferred Skills :

ref : iimjobs.com)