Talent.com
This job offer is not available in your country.
Fashor - Head - Retail Operations

Fashor - Head - Retail Operations

FashorChennai, India
30+ days ago
Job description

Location : Chennai, Tamilnadu

Employment Type : Full-Time

About Us :

Fashor exists for the love of fashion. Our vision is to capture the imagination of Indian Women through our strong design focused approach, and evolve as the most preferred fashion brand for consumers who want to sport the latest designer trends.

We strive hard to make fashion accessible so that every woman can get the wardrobe of her dreams - We are on a mission to fulfill the fashion aspirations of all Indian Women who are today embracing their individuality with immense pride, poise and charisma. And we aim to pull this off by delivering great value, fabulous experiences and impeccable craftsmanship, all topped with exemplary customer delight.

Job Summary :

The Head of Retail Operations is responsible for overseeing the daily operations of all retail outlets across the business. This role ensures the seamless execution of strategies, maximizes store performance, drives customer satisfaction, and fosters an environment of operational excellence. The ideal candidate is a strategic thinker with strong leadership skills and deep knowledge of retail management.

Key Leadership :

  • Lead and manage regional / store managers to ensure store-level operations align with company goals.
  • Drive the execution of strategic initiatives and retail programs across all locations.
  • Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.

People Management :

  • Recruit, train, and mentor retail leadership teams.
  • Develop succession plans and ensure effective talent development at all levels.
  • Foster a performance-driven culture with clear accountability and recognition systems.
  • Customer Experience :

  • Ensure exceptional customer service standards are upheld across all stores.
  • Implement customer feedback systems and lead service improvement initiatives.
  • Sales & Revenue Growth :

  • Collaborate with sales and marketing teams to drive revenue through promotions, merchandising, and customer engagement.
  • Set sales targets, monitor results, and implement corrective measures where & Supply Chain :
  • Oversee inventory management practices to ensure stock accuracy and availability.
  • Liaise with supply chain and merchandising teams for effective stock replenishment.
  • Compliance & Risk Management :

  • Ensure all retail operations comply with company policies, legal regulations, and health & safety standards.
  • Conduct regular audits and risk assessments.
  • Budgeting & Cost Management :

  • Prepare and manage operational budgets for the retail division.
  • Identify cost-saving opportunities while maintaining service quality. Bachelors degree in Business Administration, Retail Management, or a related field (MBA preferred).
  • 6+ years of progressive experience in retail operations, including multi-site management.
  • Proven leadership experience with large, diverse retail teams.
  • Strong financial acumen and experience managing P&L statements.
  • Excellent analytical, communication, and decision-making skills.
  • Ability to thrive in a fast-paced, customer-focused environment.
  • Preferred Skills :

  • Experience with retail tech and POS systems.
  • Strong understanding of e-commerce and omnichannel retail.
  • ref : iimjobs.com)

    Create a job alert for this search

    Operation • Chennai, India

    Related jobs
    • Promoted
    GoKhana - Site Head - Operations

    GoKhana - Site Head - Operations

    GoKhanaChennai, India
    Roles & Responsibilities The ideal candidate should possess the following qualities : - Assertive and persi...Show moreLast updated: 18 days ago
    • Promoted
    KritiLabs Technologies - Head - Operations & Delivery

    KritiLabs Technologies - Head - Operations & Delivery

    KritiLabs TechnologiesChennai, India
    Key Relationship Management - Maintain strong, strategic relationships with key customer stakeholders to ensure seamless planning and e...Show moreLast updated: 30+ days ago
    Manager / Sr. Manager- Retail Head

    Manager / Sr. Manager- Retail Head

    Talent CornerMaharashtra
    Strengthen and increase portfolio of donors.Manage a pipeline of potential & live opportunities.Show moreLast updated: 30+ days ago
    Sales and Operations Head- Ad Sales

    Sales and Operations Head- Ad Sales

    IsoftronicsChennai, Tamil Nadu, India
    Isoftronics, a specialist in IT Services and IT Consulting with its headquarters in Chennai, is dedicated to providing advanced technology solutions, infrastructure, and strategic consulting.As a c...Show moreLast updated: 25 days ago
    • Promoted
    Head

    Head

    WhiteSlips Job Management ConsultantsChennai, IN
    Develops and authors overall team strategy and approach to Display.Liaises with other channel leaders to standardise work output and engages in cross-channel strategic planning.Ensures the annual b...Show moreLast updated: 1 day ago
    • Promoted
    Head - Events

    Head - Events

    AI CERTs - IndiaGujarat, India
    About the Role : We are seeking a dynamic and visionary Head of Events to lead our newly established events division.This strateg...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Head

    Delivery Head

    Intellect Design Arena LtdChennai, Tamil Nadu, India
    Senior Vice President – Delivery (Transaction Banking).As Senior Vice President – Delivery, you will lead the end-to-end delivery of large-scale, multi-stream banking transformation programs, with ...Show moreLast updated: 12 days ago
    • Promoted
    Area Manager - Retail Operations, for Linen Club, Tamil Nadu

    Area Manager - Retail Operations, for Linen Club, Tamil Nadu

    Grasim Industries Limited - Jaya Shree TextilesChennai, Tamil Nadu, India
    Area Manager – Retail Operations, Tamil Nadu @ Chennai.To be responsible for sales and profit growth of Linen Club retail channel the assigned region. To recruit franchisees with investment potentia...Show moreLast updated: 15 days ago
    Operations Manager (Head)

    Operations Manager (Head)

    itransparity online llpINDIA
    Compensation : No limits for the ideal candidate! Responsibilities Constant contact with Outsourcing vendors and internal team of designers, developers, testers etc. Facilitate regular communicatio...Show moreLast updated: 30+ days ago
    • Promoted
    Academic Head

    Academic Head

    Monolith Research And Training LabsChennai, Tamil Nadu, India
    Job Description - Academic Head.We are seeking a dynamic and experienced.The Academic Head will be responsible for overseeing curriculum development, faculty management, training quality, and stude...Show moreLast updated: 9 days ago
    Sales Operations Head

    Sales Operations Head

    PhonepeINDIA
    PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.Million) merchants covering over 99 PERCENT of the postal codes across India.On the back of it...Show moreLast updated: 30+ days ago
    Head- Terminal Operations

    Head- Terminal Operations

    GMR GroupINDIA
    The role is responsible for the entire terminal management and needs to provide operational leadership for Terminal Operations & Guest Relations at GHIAL. This role requires strategizing plans for e...Show moreLast updated: 30+ days ago
    • Promoted
    Head - Technical Operations / Engineering Services - Airport

    Head - Technical Operations / Engineering Services - Airport

    Updater Services LimitedChennai, India
    Head - Technical Operations / Engineering Services Location : Chennai Preferably Department : Business Operations Reports To : COOShow moreLast updated: 9 days ago
    VP & Zonal Head - Retail Sales

    VP & Zonal Head - Retail Sales

    INVESCOINDIA
    As one of the worlds leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment ma...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Internal Audit

    Head of Internal Audit

    Amor Management Consultants - India’s Premiere Auto Talent Hiring SpecialistsAndhra Pradesh, India, India
    We are seeking a dynamic and experienced professional to lead the Internal Audit function for our client—a ₹15,000 crore multi-entity organization with robust operations across India and over 500+ ...Show moreLast updated: 30+ days ago
    • Promoted
    Head Butcher

    Head Butcher

    Celebrity CruisesDelhi, IN
    Ensures the smooth and efficient operation and control of the Butcher Shop and production on a day-to-day basis according to the company policies. Directs, coaches, supports, supervises, and evaluat...Show moreLast updated: 30+ days ago
    Plant Operations Head

    Plant Operations Head

    Saaki, Argus & Averil ConsultingChennai, Tamil Nadu
    Production / Operations Management : .Oversee and manage the entire production / operations process, including planning, scheduling, and execution. Ensure production targets are met in terms of quality,...Show moreLast updated: 17 days ago
    • Promoted
    Area Coach

    Area Coach

    Cafe Coffee DayChennai, Tamil Nadu, India
    Regional Manager / Operations Head.QSR / Retail / Hospitality / etc.We are looking for a dynamic and experienced.The Area Coach will be responsible for ensuring operational excellence, team develop...Show moreLast updated: 9 days ago