We Are Hiring : Key Account Manager Operations.
Location : Mumbai | Chennai | Hyderabad.
PPMS is looking for a dynamic and experienced Key Account Manager to drive operational excellence, client satisfaction, and strategic growth across key accounts.
If you have a strong background in managing large-scale retail or merchandising operations, wed like to hear from you.
Role Overview :
The Key Account Manager will be responsible for overseeing the execution of projects across multiple locations, maintaining strong client relationships, and identifying opportunities for growth and innovation.
Key Responsibilities :
- Ensure smooth operations across all assigned projects.
- Drive performance excellence and manage cross-functional teams.
- Build strong client relationships and ensure high client satisfaction.
- Identify new business opportunities across categories and geographies.
- Ensure timely billing, collections, and variable fee management.
- Conduct CSAT analysis and implement action plans for improvement.
- Monitor and review monthly operations performance.
- Develop succession plans and competency-building strategies for the team.
- Plan and execute in-store activities, staffing programs, signage, and branding.
- Stay aligned with market insights, competitor analysis, and execution best practices.
Candidate Requirements :
Minimum 10 years of experience in operations.Industry background in merchandising, staffing, FMCG, or retail preferred.Strong leadership and team management skills.Excellent communication and client-handling abilities.Proven track record in business acquisition and innovation.Graduate or Postgraduate in any discipline.Willingness to travel and manage pan-India operations.Why Join PPMS?
Work with leading brands across India.Opportunity to lead high-impact national projects.Be part of a dynamic and growth-oriented team.Platform to drive strategic initiatives and innovation.If you are ready to take on a leadership role that combines strategy, execution, and client success, we want to connect with you.
You can apply now or refer someone who works best.
ref : iimjobs.com)