Regional Lead Workforce Management (Hiring for Delivery Partners or Riders)
Job Description :
Highlights of this role :
- Handling exp. of hiring for delivery partners / riders is mandatory for us.
- The role leads entire lifecycle of our frontline ecosystem of Business Associates (BA) and Store Insiders
- S / he along with the team plans and executes the sourcing strategy for the region for BA and Insiders
- Leverages a strong partner ecosystem who can help in fulfilling the workforce requirements of the region
- Balances various channels of sourcing to keep the hiring cost within the annual budget
- Works closely with regional operations team and the corporate WFMX team towards reducing attrition in the frontline ecosystem
- S / he along with team must engage with the store teams to understand and enable solve on people queries and concerns
Key Call Outs :
The function plays a critical role in functioning of our store operations and best in class customer experience.This needs strong organizing and people leadership capabilitiesTeam Size Direct Team : 3-5 Individual Contributorsref : iimjobs.com)