Technical Program Manager

Key Responsibilities :

• Demonstrate ability to elicit, analyse and communicate business requirements from multiple customers across disparate functions.
• Technical knowledge in web, database, SAAS, and cloud technologies with the willingness to dive deep into the technical details of a project. Able to understand and influence technical architecture.
• Effective communication with internal teams and business partners with an ability to drive shared goals across multiple groups in different continents
• Track metrics and business value, find creative solutions to risks and issues, work effectively across disciplines in a leading project to quality delivery.
• Exceptional teamwork and values that foster a positive team culture.
• Get team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
• Coach the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
• Drive multiple portfolios, working cross-functionally with product manager and software development team across the organization to guarantee smooth and efficient product delivery.
• Define and implement cross-team processes to improve efficiency and delivery (SDLC), defines metrics to measure and monitor efficiency and effectiveness of the processes, and drives adoption across the organization.
• Monitor and track complex programs effectively by providing periodic updates to technical, non-technical teams, and Sr. Management
• Have the right balance of technical, project management, and business / product acumen and manages delivery across SDLC serving as a single point of contact.
• Handle multiple competing and changing priorities in a fast-paced environment.
• Manage stakeholders from different cross-functional teams by setting expectations and providing frequent program / project updates.

Criteria :

ref : hirist.tech)