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Relationship Manager

Relationship Manager

Gera DevelopmentsIndia
2 days ago
Job description

Get to know us better

We are Gera Developments Private Limited (GDPL), a brand known by our five-decade history as one of the pioneers in the Real Estate business in Pune. Innovation, transparency, and enhanced customer experience is how we have created award-winning, premium residential and commercial projects in Pune, Goa, Bengaluru, and California. We live and work by “Let’s Outdo”, a philosophy that defines everything we do to raise the standards of Real Estate in the country.

There are many ‘firsts’ that stand to our credit. Way back in 2004, we introduced India’s first 5-year Warranty on Real Estate, that RERA mandated only in 2017. We then introduced India’s first and only 7-year warranty in Real Estate. In 2014, we designed and launched the award-winning ChildCentric® Homes, which revolutionised the Real Estate sector for both, the developer, and the home buyer. IntelliplexesTM, SkyVillasTM, and The Imperium series are our other highly successful product lines. In our 50th Year, we launched yet another first-of-its-kind industry initiative—Gera’s Home Equity Power—a means to provide financial flexibility to customers to meet financial emergencies.

How the world sees us

It has been an honour to be recognised as an innovative business leader, and an employer to build a career with by some of the best talent in the country.

We’re the only Real Estate company to be recognised in the top 10 mid-size organisations six times in a row by the Great Places to Work® Institute, and we continue to feature amongst the Top 50 Great Mid-Size WorkplacesTM 2024 in India. In 2024, we have also been proudly recognised as one of India’s Best WorkplacesTM in Real Estate, and India’s Best WorkplacesTM in Building a Culture of Innovation for All. As we raise the bar on service orientation, product innovation, real estate marketing, and brand building, we are consciously creating a workplace where our employees achieve new heights in their areas of expertise.

Our people-forward culture

How did we achieve this? By cheering for our outdoers. We care about our people, and invest in their success. We cultivate a culture of innovation, inclusiveness, high growth and rewards, inspiring our employees to challenge themselves, and besting their own past performance to achieve their professional goals and their self-development objectives.

Job Description :

The Sourcing Manager is responsible for generating high-quality referral leads by leveraging and nurturing relationships with Existing customers. This role focuses on turning past clients, current contacts, and satisfied customers into a steady source of referrals through strategic engagement and relationship management.

Key Responsibilities :

  • Identify & Engage Past Clients - Proactively reach out to previous customers to request referrals and maintain strong relationships. - Customer Satisfaction Follow-Ups — Ensure clients are happy with their transactions and encourage them to refer friends, family, and colleagues. - Database Management– Track past clients, referral leads, and follow-up interactions in CRM systems. - Referral Conversion – Work with Closing sales teams to ensure referred leads are properly followed up and converted. - Feedback Collection – Gather testimonials and success stories to strengthen referral credibility.

Qualification -

MBA Marketing with 2 to 3 years of experience in similar role.

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