Inside Strategic Partnership Manager

What You'll Do Location : Pune, India Department : Partner Management Reports To : Director, Partner Management (Pune-based); dotted-line to North American Partner Management The Partner Management team is looking for a dedicated to nurturing and enhancing relationships with our strategic technology partners. As the Inside Strategic Partnership Manager, you will contribute to the development of US-based partner account strategies to generate more leads and revenue among a portfolio of technology partners. Your primary responsibility will be to empower partners to excel within the framework of the Avalara Partner Program. You excel in collaboration, shows, and is proficient in project management. You will work in a environment while interfacing with our external partners. Your curious mindset and while contributing your unique talents will be valued within our winning organization. What Your Responsibilities Will Be Account Planning & Strategy Support : Help develop general partner portfolio strategy Help set and tracking partner performance metrics & goals Follow playbooks to achieve growth and transformation Coordinate quarterly and annual business review to measure performance across a set of partners Use tools and systems to track programs and share progress Coordinate feedback loop to refine and improve new or changed processesPerformance Analysis : Help collect and analyze performance data across partners to identify trends and opportunities for improvement Prepare regular reports and presentations for senior management and partners to review program progress Share insights with the team to help develop and refine partner strategiesPartner Relationship Management : Help nurture an existing group of partners to increase revenue and growth within the Avalara Partner Program Communicate with main partners, keeping them informed of updates, promotions, co-marketing materials, an changes within our organization to accelerate growth opportunities and grow more partner engagement Regular check-ins with partners to agree on roadmap integration enhancements, achieving and renewing connector badge certifications on an annual basis Experience in ERP systems, either implementation or working knowledge, would be desirable. ERP systems include Epicor, Microsoft, Infor, Sage, Netsuite, Acumatica, QAD, Syspro, ECi software solutions, Oracle, SAP, Workday. What You'll Need to be Successful You will support North American-based partner set and North America-based working hours Bachelor's degree in business, marketing, or a related field (or equivalent work experience) 5 years of experience in partner management, account management, consulting, or a related role Work collaboratively in a team To interpret data to find insights Proficiency in using CRM and collaboration tools (, Salesforce, Power BI) Expertise in PowerPoint and Excel (can maintain complex spreadsheets) Experience with the Technology Platform & SaaS market and ecosystem Experience working with partner programs or channel sales Knowledge of SaaS market Ability to travel occasionally for partner meetings or events #LI-Onsite How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.Account Planning & Strategy Support : Help develop general partner portfolio strategy Help set and tracking partner performance metrics & goals Follow playbooks to achieve growth and transformation Coordinate quarterly and annual business review to measure performance across a set of partners Use tools and systems to track programs and share progress Coordinate feedback loop to refine and improve new or changed processesPerformance Analysis : Help collect and analyze performance data across partners to identify trends and opportunities for improvement Prepare regular reports and presentations for senior management and partners to review program progress Share insights with the team to help develop and refine partner strategiesPartner Relationship Management : Help nurture an existing group of partners to increase revenue and growth within the Avalara Partner Program Communicate with main partners, keeping them informed of updates, promotions, co-marketing materials, an changes within our organization to accelerate growth opportunities and grow more partner engagement Regular check-ins with partners to agree on roadmap integration enhancements, achieving and renewing connector badge certifications on an annual basis Experience in ERP systems, either implementation or working knowledge, would be desirable. ERP systems include Epicor, Microsoft, Infor, Sage, Netsuite, Acumatica, QAD, Syspro, ECi software solutions, Oracle, SAP, Workday.