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Assistant Manager-CRM
ADANI GROUPINDIA30+ days ago
Job descriptionDevelop and implement strategies for effective customer relationship management Build and maintain strong, long-lasting customer relationships Oversee after-sales services and address customer inquiries and concerns Collaborate with sales and marketing teams to identify opportunities for business growth Ensure high levels of customer satisfaction through proactive communication and resolution of issues Conduct regular customer feedback surveys to gather insights and improve services Utilize CRM software to organize, automate, and synchronize sales and marketing activities Prepare and present regular reports on customer engagement and sales performance Stay updated with industry trends and competitors' activities to identify potential areas for improvement
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field
- Master's degree in relevant field (preferred)
- Ahmedabad, Gujarat, India
Location
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Assistant • INDIA
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