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Sr Executive CRM / Asst Manager CRM / Manager CRM
nimai developersINDIA30+ days ago
Job descriptionCandidate should have excellent command over English language (Verbal & Written) Should have minimum 3 years of experience into customer care services (Front End customer interactions and preferably Real Estate) Identifying & fulfilling day to day operational requirements for the team Handling walk-in customers and ensure 100 PERCENT complete customer satisfaction Identify opportunities for process correction / improvements Handling escalated queries of clients Validation of daily, weekly and monthly reports sent to the respective HOD's Supervising that all the client's queries, requests and complaints are resolved in a timely manner.
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Executive Executive • INDIA
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