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Sr Executive CRM / Asst Manager CRM / Manager CRM

Sr Executive CRM / Asst Manager CRM / Manager CRM

nimai developersINDIA
30+ days ago
Job description
  • Candidate should have excellent command over English language (Verbal & Written)
  • Should have minimum 3 years of experience into customer care services (Front End customer interactions and preferably Real Estate)
  • Identifying & fulfilling day to day operational requirements for the team
  • Handling walk-in customers and ensure 100 PERCENT complete customer satisfaction
  • Identify opportunities for process correction / improvements
  • Handling escalated queries of clients
  • Validation of daily, weekly and monthly reports sent to the respective HOD's
  • Supervising that all the client's queries, requests and complaints are resolved in a timely manner.
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    Executive Executive • INDIA

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