Captain (Steward)

Job description

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Position Title : Captain

Department : Food & Beverage

Location : Mosque Road , Bengaluru

Experience- Min 3year

Summary

The F&B Captain is responsible

for leading and coordinating the daily operations of the food and beverage

service in restaurants, banquets, or events. This role ensures that guests

receive exceptional service by managing the F&B team, maintaining high

standards of quality, and ensuring that guests' needs are met promptly and

professionally. The F&B Captain is a key figure in creating a positive and

memorable dining experience for guests.

Responsibilities

waitstaff, hosts / hostesses, and busboys.

completed efficiently and to the highest standards.

ensuring they are motivated, trained, and meeting service expectations.

feedback, and assist with training and development.

procedures, and service standards.

impression.

their needs are met in a timely and professional manner.

resolve problems quickly and effectively.

delivering personalized and exceptional service.

taken, processed, and delivered to guests.

service, ensuring all guests are served promptly and correctly.

preparation and delivery of food and beverages.

stocked and available for service.

are aware of the day's specials, menu changes, and any important

information.

tables, ensuring cleanliness and order.

within the dining area and service stations.

food safety standards, are strictly followed.

and equipment.

those related to alcohol service, guest conduct, and workplace safety.

and tips.

or discrepancies.

optimal service while controlling costs.

guidance on service standards and operational procedures.

all team members deliver exceptional service.

offerings, and customer service practices.

policy).

UDAY KUMARKACHHI

9329931732