About the Company
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
Responsibilities
- Data Monitoring & Quality Assurance :
- Serve as first point of contact for all issues related to information and data within the data points.
- Support keeping documentation updated (e.g data dictionaries, business rules, and validation criteria).
- Track which system uses what data and for what purposes.
- Monitor data for discrepancies or anomalies (e.g., Location : incorrect addresses, duplicate locations, or missing data; Product : code set miss-matches or missing data).
- Creation of data related reports and monitoring to ensure that the data is aligned with expected standard.
- Trouble shoot data errors and gaps to identify system defects, user error, or process gaps.
- Follow policies established by Governance teams to ensure corrections are made in a timely fashion.
- Data Lifecycle Management :
- Oversee the creation, modification, and deletion of data (e.g. Location : Addresses, Locations and related attributes; Product : TBD - future state).
- Stakeholder Collaboration :
- Hold meetings to align discrepancies across different consumers.
- Bring key issues and trends to Data Governance and Product Management to highlight opportunities for improved business rules / enhancements to reduce risk of error.
- Review regularly updates to the data integrity and quality with key business partners.
- Data Governance Policies Enforcement :
- Educate and enforce compliance with data governance policies.
- Create documentation and communication plans.
- Establish regular trainings with users to ensure standards are followed.