Benaka Gold Company is the leading Gold buyer all over India. We release the pledged gold. We are the only company who provide instant money for the gold with minimum documentation. Within 30min free door step service.
The Role
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
You have at least 1 year experience within a Customer Service or Telesales role, ideally within the Other Services industry.You possess excellent interpersonal as well as written and verbal communication skills.You possess strong analytical skills and are comfortable dealing with numerical dataYou are a strong mentor and coach who can build high performing teamsYou pay strong attention to detail and deliver work that is of a high standardWhat's on Offer?
Opportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentJoin a market leader within Other Services