Client Servicing

We are a strategic – performance marketing agency that's always fascinated by new ideas & technology. Curiosity is an essential ingredient of innovation and creativity. Our name itself derives from creation and our 10x to 40x results says it all.

The Role

• Serve as the main point of contact for clients throughout planning and execution.
• Build and maintain strong client relationships through clear and effective communication.
• Collaborate with internal teams (production, design, finance) to meet client requirements.
• Conduct client meetings to understand their event needs and preferences.
• Ensure timely project delivery and conduct quality checks.
• Provide excellent after-sales service to foster client satisfaction.
• Create a smooth onboarding experience for new clients.
• Maintain regular communication with clients via calls, emails, and meetings.
• Address client concerns and identify solutions to enhance product acceptance.
• Keep accurate records of client interactions and details.
• Respond to client inquiries promptly and professionally.

Ideal Profile

What's on Offer?