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Terminal Coordinator - Cochin HHA

Terminal Coordinator - Cochin HHA

Reliance Industries LimitedCochin, Kerala, India
30+ days ago
Job description

JOB DESCRIPTION

Job Role : Location In charge

Job Role ID :

SECTION I : BASIC INFORMATION ABOUT THE JOB ROLE

Job Role Variant : Location In charge - Hired Terminal

Manager Job Position : Manager Operations

Job Position ID :

Value Stream : Sales & Customer Operations

Job Family : Terminal Operations

Sub-Job Family : Terminal Operations

Grade / Level : Location :

SECTION II : PURPOSE OF THE ROLE

To monitor the routine operations of various hired terminals through reviewing various operational controls, ensuring the availability of competent manpower, compliance and adherence to terms & conditions of agreement for achieving uninterrupted supply of products to customer

SECTION III : KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE

Responsibilities

Policies, Processes and Procedures

  • Assist in planning of hired terminal operations and ensure day-to-day execution in line with function standards & regulations
  • Implement new initiatives / projects as per established policies to meet future requirements of terminal operations
  • Provide inputs for improvements in business processes, specifications and best practices

Hired Terminal Operations

  • Provide inputs for preparation of annual budget and monitor the operational expenses against the approved budget
  • Verify and ensure the preparedness of on ground infrastructure as per various terms and condition of agreement
  • Oversee the availability of manpower as per plan to handle various routine operations while ensuring smooth functioning of the hired terminals
  • Oversee the product unloading, storage and dispatch handling, infrastructure at sites, and ensure the same is inline with the agreement and internal RIL guidelines for safety, quality etc.
  • Monitor execution of various routine operations by terminal operators to ensure service delivery as per agreement, maintenance of quality standards as per RIL guidelines to reduce customer compliant
  • Review and take requisite actions for reducing the transit losses, operating losses, product losses etc. to keep them as per target
  • Supervise the timely testing, calibration of various pressure vessels, weighbridge and other support infrastructure to minimize customer compliant and ensure compliance
  • Supervise the lab results to ensure quality before the dispatch of tank trucks
  • Monitor the execution of market indents to ensure timely availability of product with customers and achieve increased satisfaction
  • Build effective relations with manpower to avoid any industrial disputes that might threaten operational continuity of our terminals
  • Compliance

  • Conduct periodic audit to assess health check w.r.t various statutory compliance, ensure timely renewal / submission of various licenses, certificates etc. by terminal operator, and initiate actions as per agreed terms & conditions in case of any breach
  • Conduct periodic audit to ensure compliance to different operational, health, safety and quality related RIL guidelines, and ensure closure of audit points
  • Ensure regular realignment with changing internal & regulatory / statutory guidelines, processes and procedure to ensure compliance and uninterrupted terminal operations
  • Manage regular availability and maintenance of tank trucks and ensure compliance towards RIL and statutory requirements for quality and quantity
  • Supervise third party surveyors to ensure that all quality requirements w.r.t IQCM are met
  • People Management

  • Participate in recruitment activities & ensure retention / engagement of own team
  • Set performance objectives of own team, evaluate / appraise team members and provide regular feedback & guidance
  • Guide, mentor and develop own team to take larger and complex responsibilities
  • Evaluate training and development requirements for own team and make recommendations for learning interventions
  • SECTION IV : SUCCESS METRICS (TOP 3-5 KPI's)

  • Volume dispatches - actual v / s plan
  • Nil safety incidents in terminal operations
  • 100% availability of tankages
  • Reduction in transit losses, operational losses
  • Nil dry out in market due to interruption in terminal operations
  • SECTION V : OPERATING NETWORK

    Internal : Logistics team, Hired Terminal Operators, State teams, Commercial team, FC&A team, HR team, Center of Excellence (COE)

    External : Government bodies

    SECTION VI : KNOWLEDGE AND COMPETENCIES

    Education Qualifications

  • A bachelors degree in Chemical engineering or equivalent
  • Experience (Must Have & Good to Have)

  • 6-9 years of experience, preferably in petroleum industry
  • Functional / Behavioural competencies required to execute the role

    Functional Competencies

  • Knowledge of regulatory compliances
  • Financial acumen
  • Experience in handling crisis, risk management
  • Understanding of logistics and distribution operations
  • Behavioral Competencies

  • N / A
  • SECTION VII : CAREER MOVEMENTS

    Feeder Roles :

  • Operations Officer
  • Possible Next Role Movement :

  • Terminal Manager, DTM
  • Create a job alert for this search

    Coordinator • Cochin, Kerala, India

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