Change Management

Dear Candidate!

Greetings from TCS !!!

Role : Change Management

Location : Bangalore

Experience Range : 4 to 9 Years

Job Description :

• Hands on experience on IT service management (Change / Incident / MIM)
• End -to End Management of the issue
• On-time Communication to Stakeholders
• Leading, Driving, Facilitating and Chairing all investigation activities / conference call
• Forming Collaborative Action Plans
• Matrix Management
• People Management
• Manage requirements and maintain requirements traceability throughout the project lifecycle
• Document as-is business processes, identify key issues and define target business processes
• On call support during weekends as per the client request
• Every hour we have to share the communication to all the stakeholder related to the incident
• Action plan has to be checked and status to be shared by ETA to the stakeholder
• Multi-tasking required for communication (Mail / Chat)
• Managerial experience applying analytical thinking and problem-solving skills

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.