store incharge (Faridabad)

Job Description

mail : - info@naukripay.com

Store Incharge is responsible for overseeing the daily operations of a store, managing inventory, supervising staff, and ensuring a positive customer experience. They manage the store's operations, including receiving and storing goods, maintaining accurate records, and implementing safety and security procedures.

Here's a more detailed breakdown of the responsibilities :

Inventory Management :

Receiving, storing, and organizing inventory.

Maintaining accurate records of stock levels.

Conducting regular inventory audits and reconciliations.

Monitoring stock levels and placing orders when necessary.

Ensuring efficient storage and distribution of materials.

Staff Management :

Supervising and managing store personnel.

Providing leadership and mentorship to the team.

Training and developing staff members.

Ensuring team members adhere to company policies and procedures.

Customer Service :

Ensuring a positive and seamless customer experience, Addressing customer complaints and resolving issues, and Maintaining store standards and appearance.

Operational Management :

Overseeing the daily operations of the store.

Implementing and maintaining safety and security procedures.

Coordinating with other departments, such as marketing, sales, and supply chain.

Identifying operational inefficiencies and implementing solutions to improve productivity.

Other Responsibilities :

Managing the logistics of incoming and outgoing shipments.

Maintaining accurate records of all transactions.

Ensuring compliance with company policies and procedures.

Following up with suppliers for timely material delivery.

Skills :

Strong leadership and communication skills.

Excellent organizational and problem-solving abilities.

Proficiency in inventory management and record-keeping.

Ability to work under pressure and manage multiple tasks simultaneously.

Knowledge of retail management software and Microsoft Office suite.

Familiarity with safety and security procedures.

Ability to train and motivate a team.