Division Incharge

Job Description

The Division Incharge will be responsible for overseeing the operational management of a designated division within the utility domain (electricity, water, gas, etc.). This role ensures the efficient and compliant delivery of utility services, manages a team of field and office personnel, ensures customer satisfaction, and drives operational excellence aligned with regulatory and company standards.

Key Responsibilities :

Operational Management :

• Oversee daily operations and service delivery in the assigned division.
• Ensure uninterrupted and efficient utility services to customers.
• Monitor performance metrics (e.g., uptime, response time, service quality).
• Coordinate maintenance schedules, outages, and emergency response plans.

Team Leadership :

Customer Service & Relationship Management :

Regulatory Compliance & Reporting :

Budget & Resource Management :

Project Coordination :

Requirements

Qualifications : Bachelor’s Degree in Engineering (Electrical / Civil / Mechanical) or related field.

Minimum 5–7 years of experience in utility operations, with at least 3 years in a leadership role.

Knowledge of utility service regulations, safety standards, and best practices.

Strong leadership, decision-making, and communication skills

Proficiency in MS Office and utility management software (e.g., SCADA, GIS, ERP).

Requirements

Role : Validation Engineer – metering Location : Kolkata and Noida Experience : 5-12 years Required Qualification- B.Tech in Electronics / Computers.