Management of orders from multiple channels like our distributors, retail outlets, ecommerce partners, etc.
Analysing the orders as per our guidelines and take a decision on how to strategically fulfil that order at minimum costs
Communicating with the channel partners or representatives in case there are any errors in the orders and getting revised orders
Working with the supply chain and logistics team to fulfil the order efficiently and timely and providing admin support to them whenever needed
Taking and scheduling appointments for the order deliveries
Coordinating with the accounts team to get the necessary documents ready
Communicating and coordinating with our delivery partner to ensure timely dispatch and delivery
Post delivery reconciliations, maintaining GRN reports, resolving issues with respect to damages or shortages in delivery, Ensuring timely receipt of payments from our buyers.
Handling onboarding formalities for new vendors and partners