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FatakPay Digital - Head - Information Technology

FatakPay Digital - Head - Information Technology

FatakPay Digital Pvt. Ltd.Mumbai, India
30+ days ago
Job description

Job Title : IT Head - Fintech Industry

Department : Information Technology

Location : Andheri East

Reports to : COO

Job Type : Full-Time

Job Overview :

  • The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions.
  • The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations.
  • As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector.

Key Responsibilities :

  • IT Strategy and Leadership
  • Develop and execute the company's IT strategy to align with the organization's overall business goals and objectives, ensuring the integration of new technologies and systems.
  • Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations.
  • Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security.
  • Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations.
  • IT Infrastructure Management
  • Oversee the management and optimization of the company's IT infrastructure, including servers, networks, databases, and cloud services.
  • Ensure the scalability and reliability of IT systems to support the company's growth and increasing demand for digital services.
  • Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing.
  • Cybersecurity and Data Protection
  • Lead efforts to ensure the company's IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property.
  • Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e. , GDPR, CCPA, RBI, etc.
  • Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively.
  • Software Development and Integration
  • Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms.
  • Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience.
  • Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company's core systems.
  • IT Operations and Support
  • Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting.
  • Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution.
  • Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions.
  • Budgeting and Cost Control
  • Manage the IT department's budget, ensuring cost-effective spending on technology, software, hardware, and IT services.
  • Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs.
  • Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities.
  • Compliance and Regulatory Requirements
  • Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines.
  • Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e. , PCI DSS, ISO 27001).
  • Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance.
  • Innovation and Digital Transformation
  • Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience.
  • Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology.
  • Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction.
  • Vendor and Stakeholder Management
  • Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments.
  • Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners.
  • Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives.

    • Qualifications and Skills :

    Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree or relevant certifications like ITIL, PMP, or CISSP are a plus).

    Experience :

  • 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.
  • Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.
  • Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.
  • Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms.

    • Skills :

  • Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.
  • Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.
  • Experience with software development and integration, particularly for fintech platforms.
  • Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.
  • Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
  • Ability to manage multiple priorities in a fast-paced, high-pressure environment

    • ref : iimjobs.com)

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