CMDB & IT Asset Management Specialist

Key Responsibilities :

• Design, implement, and manage the CMDB to support IT Service Management (ITSM) processes.
• Maintain accurate and up-to-date configuration item (CI) data and relationships in the CMDB.
• Ensure CMDB completeness, compliance, and correctness through regular audits and data quality checks.
• Collaborate with IT and business teams to define and enforce CMDB policies, standards, and governance.
• Integrate asset discovery tools (e.g., SCCM, ServiceNow Discovery) for automated CI population.
• Lead the IT Asset Management (ITAM) lifecycle procurement, deployment, maintenance, and decommissioning.
• Track and reconcile hardware and software assets across locations.
• Generate regular reports for asset tracking, compliance, and lifecycle analysis.
• Drive improvements in asset visibility, cost optimization, and contract / license compliance.
• Provide support during audits, incident investigations, and vendor management Skills and Qualifications :
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 58 years of hands-on experience in CMDB & IT Asset Management roles.
• Strong knowledge of ITIL framework (certification preferred).
• Experience with ServiceNow, BMC Remedy, or other ITSM tools with CMDB modules.
• Familiarity with asset discovery tools and integrations.
• Proficient in Excel, SQL, and reporting tools for data analysis.
• Excellent communication, documentation, and stakeholder management skills.

ref : hirist.tech)