service engineer

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Service Engineers primary responsibility is to ensure the optimal performance and longevity of equipment or systems by providing technical support maintenance and repairs. They troubleshoot issues conduct installations and offer training to clients.

Key Responsibilities :

Troubleshooting and Repair :

Diagnosing and resolving technical issues including remote support and on-site visits.

Maintenance :

Performing regular maintenance preventive care and ensuring equipment functions properly.

Installation and Commissioning :

Installing new equipment and systems as well as ensuring they are correctly configured.

Training and Support :

Providing training to clients on equipment usage and maintenance and offering technical assistance.

Documentation :

Maintaining accurate records of service activities and documentation.

Customer Interaction :

Communicating effectively with clients explaining technical information clearly and addressing their concerns.

Compliance :

Ensuring compliance with safety regulations and industry standards.

Continuous Improvement :

Developing and implementing strategies to enhance equipment performance and reliability.

Skills and Qualifications :

Technical Skills :

Proficiency in diagnosing and repairing complex equipment understanding of electrical and mechanical systems and familiarity with relevant software and tools.

Problem-Solving :

Strong analytical and problem-solving abilities to identify and resolve technical issues.

Communication :

Excellent communication and customer service skills to interact effectively with clients and explain technical concepts.

Adaptability :

Ability to work independently and as part of a team adapting to different environments and situations.

Education :

A bachelors degree in a relevant engineering field such as mechanical or electrical engineering is often required.

Experience :

Prior experience in a service engineering or technical support role is beneficial.

Key Skills

Debugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 30000 - 50000