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Account Director, National Sales, New Delhi
Marriott Hotels ResortsGurugram, Haryana, India18 days ago
Job descriptionRelevantuniversityorcollegequalificationordegree. TotalAccountManagementexperience. Hospitalitysalesexperience. Englishlanguagewrittenandspoken. Locallanguagewrittenandspoken. Retainsexpandsandgrowsaccountrevenueofassignedaccountsthroughtotalaccountpenetrationmarginmanagementandimplementationofsalesandmarketinginitiatives. Penetratesassignedaccountsforgroupandtransientaswellasexploringopportunitiesforextendedstayandcateringsalesbusiness. Maintainscurrentbusinessaccountsfornewbusinesswithinaccounts. Qualifypotentialaccountsandre-qualifiesexistingaccountswithaccuracy. Articulatesthefinancialbenefitsofaproposalasitpertainstothecustomersbusinessobjectives. Collectsandanalyzeskeyinformationaboutthecustomersbusinessand / oroperation. Counselsinternalstakeholdersonoptimalnegotiatingstance. Demonstratesbenefitsoftotalaccountmanagementandteam-basedsales. Demonstratesworkingknowledgeoflegalissueswithinindustry. Developsopportunitysalesplanwithactionablestepstoattainrevenuegoals. Identifieskeypurchasepointsanddecision-makersthatinfluencethebuydecision. MaintainsaccountinformationinSFAtoensureaccurateandup-to-dateaccountreporting of leads. LeveragesappropriatesalesandpropertyLeadershiptoensureaccountsaturationpull-throughofaccountstrategiesandsellingsolutionsatthelocalpropertylevel. Supportsdatagatheringreporting&trackingfunctions. Understandstraditionalindustryprocesses(pricingRFPsproposalsetc) ExecutesandsupportsMarriottsCustomerServiceStandardsandhotelsBrandStandards. Executesexemplarycustomerservicetodrivecustomersatisfactionandloyaltybyassistingthecustomerandensuringtheirsatisfactionbeforeandduringtheirprogram / event. ServesthecustomerbyunderstandingtheirneedsandrecommendingtheappropriatefeaturesandservicesthatbestmeettheirneedsandexceedtheirexpectationswhilebuildinganAccountandloyaltytoMarriottInternational. Relatescustomerneedstoproductcapabilities. RoutinelyquantifiesthebusinessimpacttoboththecustomerandMarriott. WorkswithRevenueManagementtosupportaccountstrategyin-market. Buildsandstrengthensaccountswithexistingandnewcustomersindustryorganizationsandbrandnetworktoenablefuturebookingsincludingsalescallsentertainmentfamiliarization(fam)tripstradeshowsetc. Pursuesinitiativestocapitalizeonstrengthsandmarketopportunitiesandtocountercompetitivethreats. Anticipatesandquicklyseizesopportunitiesnotobvioustootherstobuildcustomersatisfaction. Deliversoncommitmentstocustomers. Deliversvalue-addedproductsandservicestocreatelongtermcustomerloyalty. Focusesontwo-waycommunicationtoensurewin-winrelationshipismaintained. Servesastheaccountslocalserviceguaranteebyensuringthatoutstandingservicedeliveryismaintainedateverycustomertouchpointissuesareresolvedtimelyandtothecustomers100%satisfaction. Understandstheoverallmarketdynamics- (). Resolveguestissuesthatariseinthesalesprocesseffectivelyandbringsissuestotheattentionofpropertyleadershipasappropriate. PositionsselfasSubjectMatterExpertintermsofcustomeroraccountactivitybusinesssegmentactivityormarket / regionactivity. UsesknowledgeofMarriottsoperationsitsmarketsandcompetitorstopromotedialogueandenrichcustomerinteractions. Ensuresaccountsalesstrategiesarecommunicatedimplementedandupdatedasmarketconditionsfluctuate. FacilitateseducationalopportunitiesthatenhancecredibilityandintegrationbetweentheNationalSalesTeamandinternalstakeholders. Identifiesandcultivaterelationshipswithkeycolleaguesandstakeholdersinotherpartsoftheorganization. Participateswithaccountteaminmarketpull-throughactivity. Performsotherdutiesasassignedtomeetbusinessneeds.
Description
JOB SUMMARY
Managesand / -basedsales.
CANDIDATEPROFILE
EducationandExperience
Required :
- Minimumof10yearsofrelevantsalesandmarketingexperience.
Preferred :
CORE WORKACTIVITIES
TheroleoftheAccount DirectorNationalSalesistosupporttheNationalSalesTeamvisionandmissionbyexecutingtransactionalsales excellence.
SalesandAccountManagement
RevenueGeneration
ValueCreation
MarketIntegration&TeamParticipation
Other
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience :
Director
Key Skills
Customer Service,Customer Relations,Account Executives,Action Plans,Data Collection,Inventory Levels,Account Management,Customer Accounts,New Customers,Trade shows,Internal Departments,Order Entry,Powerpoint,Logistics,Sales Support
Employment Type : Full-Time
Experience : years
Vacancy : 1
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Account Director National Sales New Delhi • Gurugram, Haryana, India
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