The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.
Responsibilities
Observe and assist senior team members as they perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders.
Compose and deliver documentation outlining requirements for configuring the solution with direct oversight from team members.
Build solution as designed by senior team member including configuring the company's application development tools with direct oversight from team members.
Test the configured solution and ensure solution is functioning as designed; work with team members to resolve any issues.
Compose training materials and conduct training sessions for customer with direct oversight from team members
Participate in solution design with oversight from senior team members
Develop plan for migration with direct oversight from senior team members; migrate configured solutions into production environment and support customer throughout migration process
Transition key information to the company's technical support team to ensure continued successful support of customer
Assist with upgrade plans and execution of upgrades to newer versions
Assist with demonstrating the configured solution or prototypes of the solution
Minimum Qualifications
Bachelor's Degree or equivalent
Knowledge of scripting system architecture or relational databases
Able to thrive in a fast paced deadline driven environment
Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience
Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information
Organized and experienced at successfully multi-tasking
Solid collaboration skills applied successfully within team as well as with other areas
Self-motivated with the ability to complete projects in a timely manner
Demonstrated ability to use sound judgment and appropriately escalate issues for guidance
Average travel requirements for this job is 30% annualized yet unique circumstances with customers may require more travel.
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job