Avalara is looking for a special someone to join a dynamic company and help us lead a team of Account development Reps. This role is pivotal in executing top-of-funnel strategies that create new business opportunities for our Sales Teams. The Senior Manager, Inside Sales will oversee the Account Development Managers who manage a team of 10 12 individuals and is responsible for leading, developing, and scaling an inside sales team focused on driving revenue growth and customer experience. This role combines strategic planning with hands-on management to optimize performance, implement best practices, and ensure alignment with organizational goals. You will be leading the way for some of our greatest future talent!
Who You Are :
- Your passion is professional and personal development. You are energized by helping those around you live up to their true potential and take pride in their success.
- You take ownership. You hold yourself and your teams accountable to meet and exceed expectations and align your priorities with that of the company.
- You are optimistic and fun. You work hard, but also understand that joy and positivity is a key ingredient to motivating and cultivating a successful Account Development team.
- You are humble and curious. You know you can improve and embrace all opportunities to gain experience from others, and from our own mistakes. Constantly seek ways to develop your skills and your team members.
- You are compassionate and emotionally intelligent. You understand a one size fits all approach to coaching and developing does not always work. You embrace the different personalities that make up your team and adjust your methods accordingly.
- You have an eye for details and bring out creative Ideas and thoughts across the table.
Role & responsibilities
Manage, Coach and Mentor Account Development Managers and Reps who responsible for creating primarily Outbound sales opportunities through the ABM (Account Based Marketing) Motion and Territory ModelDevelop and execute scalable Outbound and Inside sales strategies to meet and exceed quarterly annual Quotas and revenue goals.Motivate Individuals and Teams to exceed objectives through coaching, weekly one on ones, daily metric tracking and creative incentives.Manage and Monitor pipeline metrics and implement processes for a healthy funnel development.Help create a fun, high energy environment where people love coming to workOversee and monitor the effective use of Salesforce.com and other CRM toolsWork closely with Sales Operations, Enablement, ADR Managers and SDR Managers to refine processes, talk tracks and update training documentation.Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize ADR impact and to align company go-to-market strategies and lead generation efforts.Provide ongoing feedback to website developers Marketing and Lead Generation teams to help drive the highest quality responses to the ADR team.Supporting US clientele and will be required to work in Night ShiftsPreferred candidate profile
10–12+ years of experience in B2B sales Min 5-6 years in sales management for Inside Sales, Business Development, ADR Teams & SDR teams – preferably in SaaS or technology sales call centres and people management roleProven skill set of identifying great talent and scaling a successful team (successful ADRs typically promote within 12-18 months which makes hiring and training a particularly important aspect of the job)Experience being adaptable while working in high growth, fast paced, or start up environments.Coaching and Feedback methodologiesStrong Knowledge of Pipeline Management and Account Based MarketingStrong working knowledge of inbound and outbound tele-prospecting methodologies in a highly automated environmentInnovative and humble self-starter with the ability to train, coach and mentor individuals that embodies and demonstrates Optimism, Passion and Fun through high motivational energy.Experience with Salesforce.com required, Chilipiper, ExecVision / Gong or Outreach preferredAbility to effectively interact with all levels of management across different departments utilizing excellent interpersonal, organizational, written, and verbal communication skills