Service Now Developer / Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role, you will :

• Develop code and ServiceNow workflows to HSBC standards.
• Leading a project team, if required
• Supporting other projects where necessary on a consultancy basis
• Acting as a Service Now Access Pod Architect for the project, by leasing with product owners and other relevant colleagues to ensure development is created within the ServiceNow standards.
• Turning requirements into technical task
• Estimation of task, and support of planning to enable deliver date estimation.
• Support task allocation given priority settings.
• Monitoring team software developer to ensure deliveries are on time and to standards.
• Carrying out code reviews
• Facilitating and presenting Show and Tell meetings.
• Understanding data and the usage to understand any data issues with required development.
• Complete mandatory system documentation.
• Set up time for self-training to keep up to speed with changing technologies.
• Complete mandatory HR training and time logging
• Improve work efficiency to support continues improvement in the IAM development team,
• Maintain an awareness of operational risk and minimize the likelihood of occurrence.
• Highlighting any risk, issues or concerns to the Project Manager.
• Manage ServiceNow pod task to ensure the upgrade possess no risk to IAM access pod workflows.
• Liaise with the general ServiceNow pod to understand upcoming training needs and ensure IAM Project POD full time employees are assigned to required training.

Requirements

To be successful in this role, you should meet the following requirements :