The Windows Server SME L3 Engineer is a senior-level technical expert responsible for the design, implementation, administration, and support of the organization's Windows Server infrastructure, both on-premises and in Microsoft Azure. This role requires deep knowledge of Windows Server technologies, extensive troubleshooting skills, and a solid understanding of cloud computing concepts, specifically within the Azure ecosystem. The Engineer will provide technical leadership, mentor junior staff, and collaborate with other IT teams to ensure the stability, security, and optimal performance of critical systems.
This role is ideal for a highly motivated and detail-oriented Windows Systems Engineer who thrives in a fast-paced environment, ensuring server stability, security, and scalability across on-premises and cloud environments
Key Responsibilities :
Windows Server Infrastructure Management :
- Proficiency in Windows Server operating systems, Active Directory, and related technologies including DNS, DHCP HA, DFS, Windows Failover Cluster and WSUS.
- Install, configure, and maintain Windows servers (including updates, patches, and service packs)
- Manage Active Directory, including creating and managing accounts, permissions, and group policies.
- Designing and implementing Azure and Windows infrastructure solutions that align with business requirements and best practices.
- Familiarity with cloud migration strategies and tools.
- Decent understanding of Azure cloud platform, including IaaS (Compute, Networking, Storage, Security, Management), PaaS, and SaaS offerings.
Azure Cloud Exposure :
Design, deploy, and manage Windows Server workloads in Microsoft Azure, including virtual machines, storage, and networking.Implement and configure Azure services such as Azure Active Directory, Azure Backup, and Azure Site Recovery.Optimize Azure infrastructure for performance, scalability, and cost-effectiveness.Troubleshoot connectivity, performance, and security issues in Azure environments.Knowledge of DevOps practices and tools (e.g., Azure DevOps, Git, CI / CD pipelines)Security Administration :
Experience with Azure Update Manager, WSUSExperience on Cisco DuoApply security patches and updates to Windows servers and applications.Implementing and maintaining robust security measures to protect Azure and Windows infrastructure.Ensuring compliance with relevant industry standards and regulations (e.g., GDPR, HIPAA).Technical Leadership and Mentoring :
Serve as a subject matter expert (SME) for Windows Server technologies and Azure-related issues.Provide technical guidance and mentorship to junior Windows Server administrators and support staff.Lead technical projects, including planning, execution, and delivery.Evaluate new technologies and make recommendations for infrastructure improvements.Collaboration and Communication :
Collaborate with other IT teams, including networking, storage, security, and database administration, to ensure seamless integration of systems.Communicate effectively with stakeholders, including management, end-users, and vendors, regarding system status, project updates, and technical issues.Participate in on-call rotation and provide after-hours support as needed.Core Windows L3 Skills :
Minimum 5-8 years of experience in Windows Server administration, with a focus on enterprise-level environments.Minimum 2-3 years of experience working with Microsoft Azure, managing Windows Server workloads.Deep understanding of Windows Server operating systems (Windows Server 2016, 2019, 2022).Extensive knowledge of Active Directory, DNS, DHCP, Group Policy, and other core Windows Server services.Professional Attributes :
Extensive experience in managing service delivery within cloud and infrastructure environments with WindowsStrong Analytical Skills : Ability to analyze service performance data, identify improvement opportunities, and make data-driven decisions.Excellent Communication and Interpersonal Skills : Effective collaboration with stakeholders at all levels, ensuring clear and concise communication.Documentation Proficiency : Ability to develop clear, concise, and impactful documentation for SLAs, service reports, and operational procedures.Work Environment :
The candidate should demonstrate flexibility in accommodating work hours according to client time-zone requirements.This position operates within standard 9-to-5 working hours adjusted to the client's time zone. However, these hours are subject to modification based on evolving project needs.The responsibilities of this role are expected to adhere to the guidelines outlined in the company's Flexible Work Policy.Educational Background and Certifications :
Bachelors degree in computer science, Information Systems, or a related field.Must have following certifications :
ITIL Foundation (Mandatory)Microsoft Certified Solutions Expert (MCSE) certification in Windows Server is highly preferred.Microsoft Certified : Azure Administrator Associate certification is a plus.ref : hirist.tech)
