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GSA - Food & Beverage Service

GSA - Food & Beverage Service

GRAND MERCUREMysuru, Karnataka, India
6 days ago
Job description

Job Description

We are seeking an enthusiastic and customer-focused GSA - Food & Beverage Service professional to join our dynamic team in Mysuru, India. As a key member of our food and beverage department, you will be responsible for delivering exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.

  • Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere
  • Take food and beverage orders accurately, demonstrating knowledge of menu items and daily specials
  • Serve food and beverages promptly and professionally, adhering to established service standards
  • Maintain cleanliness and proper setup of tables, side stations, and dining areas
  • Perform opening and closing duties as assigned, including table setting and side work
  • Apply food safety and hygiene standards (HACCP) in all aspects of service
  • Upsell and promote food and beverage offers to maximize sales revenue
  • Handle guest payments and operate point-of-sale systems efficiently
  • Address guest concerns promptly and professionally, escalating issues to management when necessary
  • Collaborate with kitchen staff and other team members to ensure smooth service operations
  • Assist in other Food & Beverage outlets during peak times or as required
  • Participate in regular team meetings and training sessions to enhance skills and knowledge
  • Maintain knowledge of local cuisine and culture to enhance the guest experience in Mysuru

Qualifications

  • Degree or diploma in Hospitality or Tourism Management
  • Completed Industrial Training in Food & Beverage Service
  • Strong knowledge of food and beverage service procedures and etiquette
  • Excellent understanding of food safety and hygiene standards (HACCP)
  • Proven customer service skills with a friendly and professional demeanor
  • Ability to work efficiently in a fast-paced, high-pressure environment
  • Excellent communication skills in English; knowledge of local languages is a plus
  • Strong attention to detail and ability to multitask effectively
  • Basic math skills for handling bills and payments
  • Physical stamina to stand for extended periods and carry serving trays
  • Flexibility to work various shifts, including weekends and holidays
  • Knowledge of point-of-sale systems and cash handling procedures
  • Familiarity with fire and life safety procedures in a hospitality setting
  • Enthusiasm for creating memorable dining experiences for guests
  • Knowledge of local cuisine and culture in Mysuru
  • Ability to work effectively in a multicultural environment
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    Service Food Beverage Service • Mysuru, Karnataka, India

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