Job Description
We are seeking an enthusiastic and customer-focused GSA - Food & Beverage Service professional to join our dynamic team in Mysuru, India. As a key member of our food and beverage department, you will be responsible for delivering exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.
- Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere
- Take food and beverage orders accurately, demonstrating knowledge of menu items and daily specials
- Serve food and beverages promptly and professionally, adhering to established service standards
- Maintain cleanliness and proper setup of tables, side stations, and dining areas
- Perform opening and closing duties as assigned, including table setting and side work
- Apply food safety and hygiene standards (HACCP) in all aspects of service
- Upsell and promote food and beverage offers to maximize sales revenue
- Handle guest payments and operate point-of-sale systems efficiently
- Address guest concerns promptly and professionally, escalating issues to management when necessary
- Collaborate with kitchen staff and other team members to ensure smooth service operations
- Assist in other Food & Beverage outlets during peak times or as required
- Participate in regular team meetings and training sessions to enhance skills and knowledge
- Maintain knowledge of local cuisine and culture to enhance the guest experience in Mysuru
Qualifications
Degree or diploma in Hospitality or Tourism ManagementCompleted Industrial Training in Food & Beverage ServiceStrong knowledge of food and beverage service procedures and etiquetteExcellent understanding of food safety and hygiene standards (HACCP)Proven customer service skills with a friendly and professional demeanorAbility to work efficiently in a fast-paced, high-pressure environmentExcellent communication skills in English; knowledge of local languages is a plusStrong attention to detail and ability to multitask effectivelyBasic math skills for handling bills and paymentsPhysical stamina to stand for extended periods and carry serving traysFlexibility to work various shifts, including weekends and holidaysKnowledge of point-of-sale systems and cash handling proceduresFamiliarity with fire and life safety procedures in a hospitality settingEnthusiasm for creating memorable dining experiences for guestsKnowledge of local cuisine and culture in MysuruAbility to work effectively in a multicultural environment