Scheduling & Administration | Healthcare

About the role : The Client Liaison Officer plays a crucial role in ensuring the seamless operation of aged care assessment services. This position is responsible for coordinating schedules and ensuring adequate coverage for annual, sick, and other types of leave. The role requires maintaining clear and consistent communication with assessors, addressing any scheduling conflicts or resource gaps, and helping to facilitate the efficient functioning of the field team. By proactively managing these logistics, the Client Liaison Officer ensures that assessment services are delivered smoothly and without disruption, supporting the overall effectiveness of the team and client satisfaction. Your responsibilities will include :

• Coordinate schedules to ensure adequate coverage for annual, sick, and other types of leave.
• Maintain open and consistent communication with assessors to address any scheduling conflicts or issues.
• Ensure smooth operation of assessment services by managing resource coverage and logistics.
• Support the efficient functioning of the field team.
• Proactively identify and resolve any gaps in coverage to minimize disruption.
• Contribute to overall team effectiveness and client satisfaction through effective coordination.

Requirements :

• Experience in healthcare, allied health, support coordination, NDIS is advantageous
• Shiftcare' experience advantageous
• Excellent written and verbal communication skills, with a focus on commercial effectiveness
• Passion for problem-solving and a creative, innovative approach to challenges
• Demonstrated ability to manage multiple priorities and competing demands efficiently
• Highly driven, energetic, and well-organized, with a flexible approach to work
• Exceptional organizational skills and attention to detail in all tasks
• Proactive in identifying opportunities for process improvement and optimization

How to apply :    Click APPLY email  your resume to  jarrod@brookrecruitment.com.au