Education : B.S. / MS / BE / B.Tech / MBA
Experience : 5-15 Years
Location : Indore, Noida, Bangalore
About Us
We are a product company delivering [brief description – e.g., enterprise data platforms, AI-driven tools, etc.], helping clients maximize value through seamless implementations and expert support. Our Professional Services team ensures successful deployments, customizations, and onboarding for our customers worldwide.
Job Summary
As a Project Manager in the Professional Services team, you will lead the delivery of customer projects from kickoff through go-live. You will coordinate across internal teams (engineering, solutions, support) and client stakeholders to ensure projects are delivered on time, within scope, and aligned to customer goals.
Key Responsibilities
- Lead end-to-end implementation and onboarding projects for customers
- Own project planning, scoping, scheduling, and execution
- Act as the primary point of contact for customer stakeholders during delivery
- Collaborate with solution architects, engineers, and other internal teams to meet delivery timelines
- Proactively identify risks and develop mitigation plans
- Ensure clear communication and expectation-setting throughout the project lifecycle
- Conduct post-implementation reviews and handoffs to support or customer success teams
Requirements
4–7 years of project management experience, preferably in a Professional Services or B2B SaaS environmentProven ability to manage complex customer-facing projects with multiple stakeholdersStrong organizational, communication, and leadership skillsExperience with project management tools (e.g., Jira, Asana, Smartsheet, MS Project)Familiarity with enterprise software implementation, integration, or data onboarding is a plusPMP, PRINCE2, or equivalent certification is a plusNice to Have
Experience working in a fast-paced startup or product companyDomain knowledge in Banking and Financial industry (large banks), large enterprisesAbility to manage international clients and distributed teams