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Field Service Engr II

Field Service Engr II

HoneywellMumbai, MAHARASHTRA, India
30+ days ago
Job description

team recognized for leadership, innovation and diversity

Description

  • Engineer should have minimum5-8 years of experience working on DCS / PLC / Scada system
  • Engineer is expected tocarry out preventive maintenance / corrective / emergency maintenance visits atcustomer sites on DCS / PLC / SCADA systems
  • Preventive Maintenance–Backup, Modification, Report Submission, Supervision of system Cleaning ofexisting running system.
  • Corrective Maintenance– Restoring the system from any faults in the system
  • Shutdown Maintenance
  • Possess fluent oral& written communications skills
  • PC troubleshooting andNetworking
  • Documentation - 40 %documentation is involved
  • Knowledge of DCS andPLC with a hands-on experience.
  • Matured skills inindependent troubleshooting / problem resolution on these platforms.
  • Understand customerneeds & extend Service Support at site / remote for prompt issue closureensuring adherence to Honeywell Process and Quality matrices.
  • Build, Develop &Sustain Customer relationships with effective Customer management.
  • Should be able to plansite visits as per agreed SLAs with customer.
  • Required travel 70% to 80%of the time anywhere in Maharashtra
  • Be available 24x7 forsupport during exigencies.
  • Candidate will have tokeep himself technically updated by completing the assigned trainings.
  • The candidate will needto Build, Develop & Sustain Customer relationships with effective Customermanagement.
  • The job will involveExecuting Service projects and migrations and will demand long stay at customersites.
  • Execute Serviceprojects and migrations
  • Identify prospects,conduct pre-sales site assessment, and develop them into firm leads.
  • Constantly probeopportunities for migrations, add-ons & work seamlessly with customers toreduce their pain areas by pitching-in the right solution
  • ISO, HSE, commercialguidelines and all Honeywell Process compliance is must.
  • Be a single pointcontact for all customer needs for designated customers.
  • Added advantage ifknowledge of Honeywell System
  • Must be willing toserve and be deputed as Site Support Specialist (Resident support Engineer) 24x7,365 days.
  • Ready to work on ONGCPlatforms (Offshore) for upto 45 Days per visit on rotation basis
  • Ready to work on otherwestern region sites (Maharashtra, MP etc) as a ‘Service Engineer’ whennot as Site Support Specialist (Resident Support Engineer).
  • Office Process shouldbe followed timely and accurately.
  • Politeness and goodcommunication skills are required during interactions.
  • Leave process andfrequency should be followed as per the standard regional process.

EDUCATION

  • Electronics / Instrumentation & Control)
  • WE VALUE

  • Previous industry experience
  • Previous technical / installation experience
  • Previous customer service experience
  • Good written and oral communication
  • Advanced Degree
  • Good presentation skills
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    Field Service • Mumbai, MAHARASHTRA, India