Compliance Officer

Associate Director - Regulatory Compliances & Projects (IFS)

Reports to : Director Safety & projects

Minimum Qualification

Shall possess minimum experience of 10 years in service industry and shall have attained age of 25 at the time of application with minimum basic qualification Graduate / Equivalent Degree Desirable

Job Overview

Responsible for ensuring Cabin Crew operations are conducted in accordance with applicable regulations and standards of IndiGo via effective monitoring of reports via various sources like flight reports, audit and surveillance reports and Hazard reports. Using data analysis to improve safety and service quality on board. In absence of Director - Safety & Projects (IFS), Associate Director - Regulatory Compliances & Projects (IFS) will take over responsibilities in coordination with HOD IFS.

Responsibilities and Duties :

• Accountable to Maintain safety standards for IFS and ensuring investigations are conducted as may be required on case-to-case bases to identify root cause of deviation(s)
• Responsible to ensure IOSA compliance in all areas of Cabin Crew operations and monitor and suggest changes to policies and procedures where required
• Accountable for closing audit / surveillance findings raised via various regulator, departments internal audit program and Flight safety
• Accountable for flight reports monitoring and identifying trends if any
• Identifying trends to enhance IFS safety and service experience via Data Analysis
• Responsible for Fatigue report monitoring and sharing reports with senior management
• Accountable to ensure internal quality control program is executed as defined in OPM (Base audits, surveillance and FDTL monitoring)
• Responsible to liaison with AVP Regulation and Complaince / Cabin Safety Training Manager / Alternate Cabin Safety Training manager / ifly training team to enhance safety and review processes basis trends related to Cabin Crew and flight basis feedback received from Flight Report and other forums
• Ensuring safety-related information, including organizational goals and objectives, are made available to all key personnel through established communication processes.
• Being involved with actual or practice emergency responses and in the development and

updating of the emergency response plan and procedures

Note : In the absence of Associate Director - Regulatory Compliances & Projects (IFS). Manager - Quality Control and SMS (IFS) shall take over the responsibility in coordination with Director - Safety & Projects (IFS)