Job Title : IAM Operations Team Member
Grade : B2 (6–7 Years of Experience)
Location : Bangalore
Shift Timing : Yes – Europe Shift (till 11 PM IST)
Role Overview :
We are seeking an experienced and proactive IAM (Identity and Access Management) Operations Team Member to join our team in Bangalore. The ideal candidate will be responsible for day-to-day IAM operations, application onboarding, automation initiatives, and troubleshooting IAM-related issues. This role requires hands-on experience with IAM tools, scripting capabilities, and strong communication skills.
Roles and Responsibilities :
- Execute and manage Identity and Access Management operations across the organization.
- Troubleshoot all IAM-related issues and ensure timely resolution.
- Onboard new applications into the IAM platform in accordance with security policies and standards.
- Automate IAM tasks using scripting languages to improve efficiency and accuracy.
- Monitor IAM systems and services, ensuring availability and performance.
- Handle service requests and incidents related to IAM via ITSM tools or service queues.
- Manage and respond to queries from the IAM shared mailbox , ensuring prompt communication and resolution of requests.
- Support audit, compliance, and policy enforcement related to IAM processes.
Must-Have Skills :
Hands-on experience with Identity Access Management tools such as RSA and / or SailPoint .Proficiency in Python and Java for scripting and automation.Strong understanding of LDAP protocols and Active Directory management.Good-to-Have Skills :
Excellent communication skills—both written and verbal.Willingness to learn and adapt in a dynamic IAM operations environment.Ability to handle day-to-day operational tasks efficiently and independently.