Senior Systems Administrator

Duties and Responsibilities :

• Provide technical support within the Operations Center to include proactive and reactive incident resolution
• Ensure the quality and delivery of technical operations supporting the business is in accordance with agreed standards
• Provide technical support by collaborating with systems analysts, developers, business analysts, and project teams
• Perform proactive reviews of system performance metrics, logs, and alerts to ensure event correlation and trend analysis are performed on a regular basis
• Provide server and infrastructure support including installation, patching, upgrading, maintenance, and QA of systems per Ferguson standards.
• Manage the creation and maintenance of inventory data for all servers.
• Manage server and service configuration per ticket requests.
• Perform weekly checks on system memory, CPU, disk, NFS, and NTP and fix according to policy.
• Write, execute, and peer review Infrastructure Operations playbooks.
• Ensure team documentation is populated with resolutions, workarounds, known issues.
• Keep up to date with the technologies that are relevant to our work.
• Participate in a 24x7 on-call rotation to support after hours issues and planned work

Qualifications and Requirements :