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Operations Associate (Delhi) - WFH

Operations Associate (Delhi) - WFH

AmberDelhi, India, India
20 days ago
Job type
  • Remote
Job description

About Amber ( https : / / amberstudent.com )

Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital.If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing!

Recent spotlight on amber :

  • https : / / economictimes.indiatimes.com / tech / funding / student-accommodation-platform-amber-rais[…]led-by-gaja-capital / articleshow / 107604636.cms?from=mdr
  • https : / / www.cnbctv18.com / videos / startup / startup-funding-edtech-student-accomodation-amber-education-19086371.htm
  • https : / / thepienews.com / amber-student-housing /
  • https : / / shorts.growthx.club / p / a-student-housing-startup-with-50

About the role : Location : Remote

Compensation Range : (Fixed + Performance Linked Incentives) : 6-7 LPA

Shift Timings : UK Shift - Rotational (Non-Negotiable); 5.5 days per week

Experience Level : 0–2 Years with an experience as a consultant for study abroad education in UK, or worked as a consultant in student accommodation.

Key Responsibilities :

  • Lead Conversion : Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
  • Customer Interaction : Understand students' unique requirements and provide personalised accommodation recommendations.
  • Market Expertise : Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
  • Follow-Up : Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
  • Collaboration : Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
  • Data Management : Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
  • Target Achievement : Consistently meet and exceed sales targets and performance benchmarks.
  • What We’re Looking For :

  • Experience as a consultant for study aborad education in UK, or worked as a consultant in student accommodation.
  • Exceptional verbal and written communication skills in neutral English.
  • Strong active listening skills.
  • Effective time management and organizational abilities.
  • Proficiency in objection handling, negotiation, and closing techniques.
  • Familiarity with CRM tools or similar software.
  • Prior experience in telesales or a related field is a plus.
  • Industry experience in real estate, hospitality, business development, or customer service is preferred.
  • Educational Qualifications :

  • Graduate with at least 60% in academics.
  • What You’ll Get at Amber :

  • Competitive salary with a performance-driven variable component.
  • Flexible working hours with remote work opportunities.
  • A dynamic, collaborative, and growth-oriented work environment.
  • Career advancement opportunities in a rapidly expanding global organization.
  • Join Us :

    Be part of a team that’s revolutionizing the student accommodation industry. Your contributions will directly impact the lives of students by making their study-abroad journey smoother and stress-free.

    If you’re passionate about sales, customer success, and creating meaningful change, we’d love to hear from you!

    Create a job alert for this search

    Associate Operation • Delhi, India, India

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