Sr. Warehouse Associate - Delhi

Job Title : Warehouse Manager – Operations & Quality

Role Snapshot

• An opportunity for a hands-on professional who will own the quality, compliance, and continuous-improvement agenda within our primary warehouse and 3PL sites.
• Person will partner with QA / RA, Customer Service and 3PL teams to keep every site audit-ready, every process lean, and every KPI trending up.
• Quality & Regulatory Compliance – maintain SOPs, GDP standards, temperature-controlled processes, traceability, NCR / complaint investigations, regulatory compliances etc. and ensure audit readiness.
• Process & Lean Improvements – map current flows (receiving to dispatch), run Kaizen / 5S events, deploy SOP updates and digital trackers. Drives cost, accuracy & TAT gains
• 3PL & Vendor Governance – conduct monthly site audits, CAPA tracking, service-level adherence, EHS / safety checks, keep service partners aligned & compliant
• Metrics & Reporting – Own the warehouse KPIs (damage / expiry %, FEFO adherence, pick accuracy, cycle-count variance) and help in Data-driven decisions
• Cross-Functional collaboration – assist in new product launches, temperature excursions, NCR / complaint investigations Team collaboration
• Experience 3-5 years preferably in a similar role
• Comfort with MS Word, Excel (V-lookup, pivot) and basic data visualization