Integration Services Support Specialist

About Russell Investments, Mumbai : Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.”

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world. For more information, please visit / /

Job Description The Integration Services Support Specialist is responsible for applying Managed File Transfer (MFT) best practices with the IBM Sterling B2B Integrator / File Gateway software platform. Integration Services Support Specialists are expected to provide Level 1 support throughout all aspects of the platform’s lifecycle.

Years of Experience 2 years of experience in IBM Sterling B2B Integrator / File Gateway

Qualifications Demonstrable experience administering a production MFT software application with industry best practices on IBM Sterling B2B suite or a similar product. Working knowledge on SQL databases, SQL Server, developing SQL, PL / SQL scripts, functions, and procedures. Experience with data communication protocols (SFTP,

SMTP, FTP, FTPS) Experience in resolving communication related issues with Trading Partners. Ability to work with messages and documents in different file formats like CSV, XML, TXT. Knowledge of SSRS and Splunk report development a plus.

Special Requirements This position entails working from Wednesday through Saturday or Sunday through Wednesday.

Responsibilities Monitor MFT feeds to ensure the successful transmission and delivery of all files. Monitor system alerts for database connectivity, CPU, Memory, and disk space issues. Respond to all MFT Incidents and Requests timely and efficiently. Resolve all issues following documented SOP’s including feed / code changes. Participate in testing solutions designed for new feeds / jobs using existing functionality or enhancements to our toolkit. Perform Daily and Weekly Health Checks for MFT. Participate in testing of application upgrades including Hotfixes, Patches, OS, SQL, and Application version upgrades as required.

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russellinvestments.Com / us / careers